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RE: won on free money
Posted By: Dosy_dora on 05-16-2008 8:06 pm
Posts: 4818
  

way to go on winning huni even better when it with free money.

Hope you win plenty more



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RE: won on free money
Posted By: stripeland on 05-17-2008 8:55 am
Posts: 244
  
try playing it and see if you can win more...don't know where i would withdraw £24 if it was over £50 then i would consider it.

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RE: won on free money
Posted By: suenet51 on 05-17-2008 8:59 am
Posts: 9391
  
well done on your win hope you can win more x gl

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RE: won on free money
Posted By: hellokitty on 05-17-2008 4:38 pm
Posts: 740
  
Congrats on your win,  hope your good luck continues xxx

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RE: won on free money
Posted By: mal1950 on 05-17-2008 5:53 pm
Posts: 3895
  
dont know mishy havent been there ask someone in chatroom they may be able to help gl

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RE: won on free money
Posted By: piratetank on 05-19-2008 2:32 pm
Posts: 425
  
congratulations on your win hun and i hope you have many more

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RE: won on free money
Posted By: perdie21 on 05-21-2008 12:16 am
Posts: 5302
  
way to go hope you dont have any probs getting it out chick!xxx

RE: won on free money
Posted By: on 05-21-2008 4:20 pm
Posts: 0
  
well done on your win with free money thats the best type of win


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RE: won on free money
Posted By: JennyG18 on 05-21-2008 7:21 pm
Posts: 480
  
never played on thay site but u can  check the small print to see about withdrawing

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RE: won on free money
Posted By: JennyG18 on 05-21-2008 7:22 pm
Posts: 480
  
most other sites have information on the sites about winnings and depositing etc etc

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RE: won on free money
Posted By: JennyG18 on 05-21-2008 7:22 pm
Posts: 480
  
I dont think I have ever won enough on free money to have that problem before! lol

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depositing money
Posted By: micki159 on 08-12-2008 12:22 pm
Posts: 3
  
i won on my free money and then won £72 so i deposited 10pound to see if i could withdraw and then it kept declinin my withdrawal so i asked someone and they said u have to deposit £25 so i put another £15 in my balance and ive tried to withdraw £50 and it wont let me. They then said i have to deposit another £92 to withdraw any money. How can i get my money back. x 

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RE: won on free money
Posted By: micki159 on 08-12-2008 12:26 pm
Posts: 3
  

Please wait for a site operator to respond.

You are now chatting with 'Astle'

micki159: hello

Astle: Hi

Astle: welcome to support

Astle: Good morning :)

Astle: How may I assist you

micki159: right i was tlkin to someone called ross the other day about my balance

micki159: its a long story but iv been tryin to deposit my 50 pound that i won ages ago and it keeps goin bk in my bank and i have no email to say why its gone bk in

Astle: Pls give me a min here Micki

Astle: I notice that your withdrawal request for £50 got declined as you still need to wager £97 on bingo games prior to requesting a withdrawal

micki159: why do i need to put another 100 pound in?

Astle: Pls give me a min while I explain it to you

Astle: To make a Withdrawal request your last Deposit plus the Total Bonus awarded must be wagered four (4) times on Bingo games or TEN (10) times on Casino Games ,

Astle: the wagering is calculated on the last deposit that you make.

Astle: Wagering = is the amount that amount that you bet for playing the games on our site. It either can be your cash balance or bonus balance.

Astle: for ex: if you make a deposit of £15 , You receive a total bonus of £15 as per your loyalty level.

Astle: which means you have a total balance of £30

Astle: Now the total balance which is £30 Must be wagered four (4) times on Bingo games or TEN (10) times on Casino Games prior to requesting a withdrawal.

Astle: £30 x 4 = 120 pounds on bingo games

Astle: or

Astle: £30 x 10 =£300 on casino games. (slots)

micki159: well that wasnt explained when i first signed up

Astle: I would also like to inform you that I have now credited your account with the bonus that you had lost at the time of requesting a withdrawal

micki159: i was told the other day if i deposited 25 pound i would be able to withdraw and now your tellin me different

Astle: it might had been explained if you had asked for it hun

Astle: also would like to inform you that all the rules are clearly mentioned on the site

Astle:

micki159: i did i spoke to ross because i only deposited 10 pound and he said u need to deposit another 15 to withdraw any winnings...

micki159: is there anyway i can have my 25 pound bk and my account deleted???

Astle: am ss to inform you that we will not be able to refund your deposits as you had used them for wagering on our site

micki159: well then im goin to be gettin in touch with trading standards because this is a con

Astle: Is there anything else that I can assist you with?

Astle: This chat of ours will get disconnected as we had not heard from you from a long time

Astle: hello ...

Astle: chat disconnected as the player is not responding

Astle: Gl at games

Astle: hagd

Astle: bye for now

Chat session has been terminated by the site operator



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RE: won on free money
Posted By: chezsut100 on 08-12-2008 12:43 pm
Posts: 1880
  
never been on there sorry but i think its pretty stadard practice u have to deposit before u can with draw

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RE: won on free money
Posted By: liampalmer20 on 08-12-2008 12:49 pm
Posts: 824
  
hun i dont think you can withdraw it i think you have to deposit fist befor you win anything chek it out xx

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RE: won on free money
Posted By: Kaz on 08-12-2008 12:52 pm
Posts: 3039
  
Hi Mick huni,

They arnt telling you that you have to deposit another £92 pounds, you have to PLAY another £92.

You dont have to keep depositing money you have to use the winnings until you have SPENT the play through as per their t's and c's.

The more you deposit the bigger the play through is going to be.

You get the free money to try the site, if you win you have to abide by the sites rules and play your winnings until you reach the play through amount (in this case 4 times the original free money plus the bonus so £120)

So with your £72 winning you play it until you have actually spent £120, any money you then win from this will be yours to withdraw.

Hope this has explained it a bit, and good luck winning enough to withdraw.

Kaz



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RE: won on free money
Posted By: suenet51 on 08-12-2008 12:53 pm
Posts: 9391
  
aww hun im sorry i cant help either but i do think they are all the same gl xx

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RE: won on free money
Posted By: jackie54 on 08-12-2008 3:24 pm
Posts: 209
  
good luck winnin on free money hope you win lots more so good luck

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RE: won on free money
Posted By: netty2008 on 08-12-2008 3:43 pm
Posts: 854
  
check with the site hun they all have a different deposit  wager befor you can withdraw

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RE: won on free money
Posted By: netty2008 on 08-12-2008 3:48 pm
Posts: 854
  
i dont think you can withdraw hun if won on free bonus money

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