PlayOJO Casino New Customer Welcome Offer

 Rewards and Game Play Policy

This Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to this Policy, except where explicitly excluded.   Any reward you have will be subject to this policy.

We believe in Fair Play, hence there are no wagering requirements on any of our rewards or offers. Since we are fair, we expect you to be too, and in order to guide you on our expectations we have prepared the following Fair Play Policy. Any internal investigation which uncovers noncompliance of this Fair Play Policy, which will be determined by Us in Our sole opinion, may result in the removal of funds from your balance, suspension of any current or future Reward or closure of your account and refusal of any of your future accounts. Any of the below patterns and behaviours are considered Anti Fair PlayAccruing OJO Plus or Unlocking Levels and receiving OJO Wheel rewards by using low risk betting patterns (low margin betting, equal betting, zero risk bets, hedge betting, doubling systems. For the avoidance of doubt this includes using low risk betting patterns either alone or by colluding with others, either on this site or with one party on this site and another party on a different site.Utilizing or attempting to utilize our currency conversion option in order to gain rewards/offers in a stronger currencyDepositing purely to take advantage our Rewards/Offers and with no intention of playing /risking the funds you deposited with.Colluding in any way with others in order to take advantage of Rewards or offers.If, at any point in time after reading this policy something is not clear, or you would like to be blocked from receiving our Rewards and/or to have any Rewards removed from your account, please contact our Customer Support Department team before you commence play.Unless otherwise stated, any free spin rewards you receive will be played with the lowest value bet on the online slots games linked to your Free Spins. In the event of any misconfiguration of your free spins package which results in the spins being a higher value we reserve the right to remove any winnings from the reward and re-apply at the correct bet amount.In the event that a technical misconfiguration results in the incorrect number of free spins/free bingo tickets or OJO Wheel spins added to your account we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.If for any reason you do not manage to claim your reward/wheel/free spins/free bingo tickets after it was added to your account, please contact the customer support department.If the Reward you were trying to claim does not appear automatically in your account, please contact our Customer Support team for assistance.Unless stated otherwise, Free Rewards (ie, Rewards which are given without the need for a deposit) are only available to those with a Real Account.  A Player is not allowed to register more than one account. This means only one account is allowed to be registered per person, household, family, household address, email address, card number, e-wallet account or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain rewards will be deemed as abuse and will result in the account(s) being suspended and the removal of your funds from your Balance.Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated before taking part.  Should the terms and conditions of the individual promotions conflict with the Reward and Game Play Policy, the individual promotions terms shall apply.Regardless of the currency that we advertise or display reward amounts, the reward will always be credited according to the currency your account is configured to.In accordance with the privacy policy, we regularly send promotional communications with offers. You are only eligible for the offer if you received the communication directly from us. If We determine that a specific customer did not receive that particular promotion as an intended exclusive targeted recipient that this promotion was communicated to, we will not honour any payout requests from the customer.We reserve the right to cancel promotions or reward offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.In instances where strong indications of gambling-related harm are identified via our customer interaction monitoring framework, we reserve the right to immediately restrict the account from making further deposits and participating in gameplay. In situations where a player is in the process of meeting bonus wagering requirements and the above mentioned strong indications of gambling-related harm are identified necessitating a restrictive action on the account, we will assess and consider, based on all available information at our disposal, whether to prevent or allow the completion of the bonus offer.All offers you see in your Kickers are available to you because of the current state of your account. Offers can become unavailable before the time has expired due to changes within the account caused by transactions made.Unless otherwise specified, the minimum deposit to qualify for any deposit reward is £10 or the equivalent value in any other currency.A Non Real Account which received free money (no deposit reward/ registration reward etc’), is limited to a win a maximum amount of £100. This means that any Non Real Account will have any amount greater than £100 removed. If you are making or made a first deposit and you have a balance greater than £100 at the time of depositing you must contact us before playing in order for us to make the necessary balance adjustments. Failing to do so will result in any extra wins being removed from your account.Customers from Ukraine, Hungary, Belarus, China, Latvia, Russia, Estonia, Poland, Brazil, Slovenia and Lithuania are not permitted to claim any no deposit offers/free money offers/registration rewards/refer a friend or any other type of offer which can
be deemed free.Players from Northern Ireland are not eligible to receive any first time deposit bonus.PlayOJO regularly run/advertising Social Media Competitions. Entry into PlayOJO’s competitions via social media channels can be achieved by following the instructions on the original post. Your continued participation in our competitions will constitute acceptance of these terms and conditions and indemnifies PlayOJO and its agents against any claims arising or pertaining to your entrance to said competitions. Unless otherwise stated there is only one entry per customer per competition across all of social media and you must be a follower of the social media profile from which you are entering the competition and you must use our hashtag #PlayOJO’ if it is required in the post. You must submit your entry at the time mentioned in the post if there is one. Winners will be selected at random or based on criteria set in the respective post.If you receive a bonus and/or free spins and have not engaged in any real money activity, you must make a deposit and place bets with your real money to be eligible to withdraw any winnings.Should you attempt to withdraw winnings from a free bonus or free spins without subsequently commencing gameplay activity, all such winnings will be forfeited. Additionally, a withdrawal fee, as outlined in Clause 8.5 of our Terms and Conditions, will be charged.PlayOJO Bingo participates in the Pragmatic Play Bingo Network. Therefore, certain bingo rooms available on PlayOJO Bingo are shared with other Pragmatic Play partners generating larger prize pools and jackpots. Players are permitted to participate in the same network bingo game across multiple Pragmatic bingo operators.Free tickets are available to use in a specific game/s and/or room.    1. Free tickets may have a fixed value eg.£0.10 where the players can only redeem these against tickets that cost £0.10 each.

    2. Free tickets may be valid for a range of ticket values eg.£0.01-£0.25 and can be used in games where the ticket price falls within this range.

    3. Free Tickets will only be available to be redeemed if a player has eligible tickets for that room and the next scheduled game where the ticket price matches the free ticket value or falls within the ticket value range and where no other free ticket offers are applicable for that game (eg.BOGOF, see 26)

    4. Any Promo Tickets offered, “Buy X Get Y Free”, where the player gets a certain number of free tickets upon purchase of a certain number of normal tickets can only be used in the game that they are offered.
Some games might be free-of-charge (0 ticket cost), in which case Players who enter the room where the game is hosted, before it starts to play, will receive the same amount of free tickets, and be put in play. Free Tickets received on a free-of-charge game can only be used in the game that they are offered.

Free tickets have an expiry date and cannot be used later than this date and will be automatically canceled.Free Tickets have the same chance of winning a prize as normal tickets.The most recent free ticket(s) needs to be redeemed before any other free tickets can become redeemable from the queue.Free tickets can be redeemed from any room that has active free tickets by clicking on the FREE button.Free tickets cannot be used on games where BOGOF or any other free tickets are available.Free ticket cannot be used for pre-buy.

PlayBoosterA PlayBooster reward is an amount which will be available after performing a pre-determined play through requirement You will see this amount in your PlayBooster balance and once the play-through requirements are met the amount of the PlayBooster reward will be added to your real money balance.Unless stated otherwise in the promotion offer, PlayBooster amount carries a playthrough requirement of (60) times of the amount of your PlayBooster reward. E.g. If you receive a PlayBooster with the value of 10, , a playthrough requirement of 600 (60 * 10) has to be fulfilled to receive the PlayBooster to your real balanceThe playthrough requirements required to release the PlayBooster balance to your real balance are converted to and displayed as Points to Redeem in the in the Personal Area. The table below shows the number of points accrued according to the amount you bet.

0.5 Points |  
EUR | 1.00
GBP | 1.00
USD | 1.00
CAD | 1.00
AUD | 1.00
DKK | 10.00
SEK | 10.00
NOK | 10.00
ZAR | 10.00
RUB | 70.00
THB | 50.00
INR | 80.00
MXN | 20
PEN | 4
CLP | 1000
ARS | 100

Unless stated otherwise there will be 30 days given to finish the playthrough requirement for any PlayBooster. In the event of playthrough requirement is not met within the given time the amount will become null and void and can no longer be transferred to real money balance.