betmgm: A Review of Offers, Bonuses and Promos

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betmgm
64%
Portometer 6.4 out of 10

Up to £200 Cash & 100 Free Spins

  • There is a VIP scheme (invite-only)
  • Live chat support responded quickly
  • There is an app available

New cust only. Opt in & deposit £10+ within 7 days & wager 35x to get up to £100. Wagering contributions vary. 7 day expiry. Receive 10 - 50 Free Spins worth 10p on Big Bass Splash. 3 day expiry. Eligible on 2x deposits. T&Cs apply. 18+ BeGambleAware.org.

betmgm Review Intro

BetMGM is an American casino giant with venues in Las Vegas and a sleek online casino site. The UK branch of the site has launched in January 2024, offering sports betting, slots, and casino games, all supplemented with exciting promotions. BetMGM aims to bring the real casino experience to its players via its online site, and it does this successfully. The black and gold theme is classic, and the selection of games is impressive. They aim big with flashy promotions like the chance to win a trip to Vegas and supersized jackpots in the millions. If you're looking for a big-brand experience with a land-based casino behind it, BetMGM might be the perfect site for you.
We tried out the site by signing up and playing; check out our review to see what's in store at BetMGM.

Our betmgm Review Score

 We've thoroughly reviewed BetMGM from top to bottom and put together a complete summary for you. If you're short on time and can't read through everything, take a glance at our ratings below. It's an easy way to see if BetMGM is the right fit for your gaming needs. 

Welcome Offer Rating 7 / 10
Existing Player Promotions Rating 8 / 10
VIP & Loyalty Rating 8 / 10
Product Rating 8 / 10
Branding Rating 7 / 10
User Experience Rating 7 / 10
Bingo Rooms Rating / 10
Bingo Games Rating / 10
Additional Games Rating 9 / 10
Mobile Rating 8 / 10
Responsible Gaming Rating 8 / 10
Jackpots Rating 9 / 10
Penny Bingo Rating / 10
Payment Methods Rating 7 / 10
Depositing Rating 7 / 10
Withdrawing Rating 7 / 10
Customer Support Rating 8 / 10
Overall Score 6.4 / 10

betmgm ranks #851 out of 856 sites on BingoPort!

betmgm Pros & Cons

Not got time for the full review? Get a quick overview at a glance to see what BetMGM is all about, and if it's right for you.

  • There is a VIP scheme (invite-only)
  • Live chat support responded quickly
  • There is an app available
  • No loyalty scheme other than VIP
  • No phone support

betmgm New Customer Welcome Offer

Up to £200 Cash & 100 Free Spins

New cust only. Opt in & deposit £10+ within 7 days & wager 35x to get up to £100. Wagering contributions vary. 7 day expiry. Receive 10 - 50 Free Spins worth 10p on Big Bass Splash. 3 day expiry. Eligible on 2x deposits. T&Cs apply. 18+ BeGambleAware.org.

betmgm Offer Breakdown

The welcome offer on BetMGM is a bit more complex than some others out there, but don't worry, we've broken it down to make it clearer. Essentially, you can get up to £200 in cash rewards and 100 free spins, but these rewards are spread across two deposits and you need to wager quite a bit to unlock everything. It's important to note that you must claim the offers within 7 days of signing up.
You can claim the offer twice, on any two deposits within your first 7 days on the site, and each time you'll receive free spins and a cash reward.
The spins will be added to your account instantly when you deposit using the promotion.
Then, you'll need to meet a 35x wagering requirement to unlock your cash reward. If needed, you can make additional deposits to help reach this requirement.
The size of the reward varies based on your deposit amount: deposit £10+ for a £10 reward and 10 free spins, deposit £50+ for a £50 reward and 25 free spins, or deposit £100+ for a £100 reward and 50 free spins.
For example, if you deposit £10, you'll receive 10 free spins right away. Then, you'll need to wager £350 on slots within your first 14 days to unlock your £10 cash reward.

If you only manage to wager, let's say, £200 before your first deposit is used up, you can deposit again and continue working towards that £350 wagering total if you want to. Once you reach the total wagering requirement, you'll receive your cash reward based on your initial deposit amount.

betmgm Welcome Bonus Our Verdict

 The offer on BetMGM may be a little more complicated than it seems at first glance, but it's not a bad deal if it suits how you like to play. With your deposit, you receive free spins on Big Bass Splash, and if you meet the 35x wagering requirement, you earn an additional cash reward. You can claim this offer twice within your first 7 days, and you must meet the wagering requirement for the reward within your initial 14 days.
Getting cash as your welcome offer is fantastic, but the 35x wagering requirement poses a challenge. You can make more deposits to help you reach the requirement, but this does mean that the cashback is starting to cost you more. We also don't love that the wagering requirement must be completed within a time limit. The guaranteed free spins that land instantly are a nice addition to the deal.

betmgm Welcome offer rating: 8 / 10

Using The betmgm Welcome Bonus

To take advantage of the BetMGM Casino Welcome Offer, follow these simple steps:

Register an account with BetMGMChoose the Casino Welcome OfferMake your first deposit- be sure to go via the "My Offers" pageYou'll get your Free Spins, which can be used on Big Bass SplashWager your deposit through 35x to receive your cash treat
Remember, this offer can be claimed twice within 7 days of you registering, with a maximum reward of £200 cash and 100 Free Spins. 

betmgm Welcome Bonus Terms

New cust only. Opt in & deposit £10+ within 7 days & wager 35x to get up to £100. Wagering contributions vary. 7 day expiry. Receive 10 - 50 Free Spins worth 10p on Big Bass Splash. 3 day expiry. Eligible on 2x deposits. T&Cs apply. 18+ BeGambleAware.org.

Show full terms

Hide full terms

 1. Main Terms

1.1. These terms and conditions (“T&C’s”) apply to BetMGM’s Casino Welcome Offer (“Casino Welcome Offer”). You accept these T&C’s by opting in and making an eligible deposit. You can only claim the Casino Welcome Offer once.

1.2. These T&C’s are subject to the BetMGM General Terms and Conditions (“GTC’s”) and include and incorporate the GTC’s (including but not limited to all limitations on you as detailed within the GTC’s). Where there is any conflict between the GTC’s and the T&C’s, the GTC’s shall prevail.

1.3. The Casino Welcome Offer is run by LeoVegas Gaming plc, licensed operator of the BetMGM website located at www.betmgm.co.uk and/or mobile applications that we own or operate using the same brand (“BetMGM”). Please see the footer for further information.

1.4. The Casino Welcome Offer will run until terminated at BetMGM’s sole discretion. BetMGM further reserves the right to suspend or modify the rules or format of the Casino Welcome Offer where a change or withdrawal is required due to any change in law or regulation; or by giving you prior notice, if the change or cancellation is required for any other valid reason (for example, if there is a fault in the software or systems used to manage the promotion, or if a mistake is identified).

2. Who can Enter?

2.1. The Casino Welcome Offer is open to new players on BetMGM. You must be over 18 years of age and have and maintain a valid account with BetMGM to participate (“your Account”). The Casino Welcome Offer is not available to employees, agents, partners or consultants of BetMGM, its corporate group or affiliated companies.

2.2. For your eligibility to the Casino Welcome Offer to remain valid, your Account must comply with the GTC’s. If your Account or you breach(es) the GTC’s or T&C’s, your eligibility in the Casino Welcome Offer will automatically be voided.

3. How to Enter

3.1. Select the Casino Welcome Offer during registration which will be visible in the “My Offers” page in your Account immediately.

3.2. The Casino Welcome Offer is a package including Free Spins and (once the wagering requirement is met) a Cash Reward upon making 1 or 2 Eligible Deposits within the first 7-days from registration. This means that you can receive 2 sets of Free Spins and (upon meeting the wagering requirement) 2 sets of Cash Rewards if 2 Eligible Deposits are made.

3.3. The minimum Eligible Deposit is £10.00. If you claim the offer/s and do not make an Eligible Deposit (i.e., less than £10.00), the offer/s will not be available again.

3.4. The Eligible Deposits do not have to be the same amount but they will determine the level of your reward (refer to clause 3.5 and 3.13 for further details).

Free Spins

3.5. Make your first Eligible Deposit via the “My Offers'' page on your Account and receive the first set of Free Spins, which will automatically be added to your Account.

3.6. The amount of Free Spins received will depend on the deposit value:

3.6.1. £10.00 - £49.99 = receive 10 Wager-Free Spins.

3.6.2. £50.00 - £99.99 = receive 25 Wager-Free Spins.

3.6.4. £100.00 or more= receive 50 Wager-Free Spins.

3.7. The Free Spins are available on Big Bass Splash only, they cannot be transferred to any other game.

3.8. The Free Spins are valued at 10p per spin.

3.9. There is no wagering requirement attached to the Free Spins.

3.10. There is no wagering requirement attached to any winnings from the Free Spins, and winnings will be instantly credited to your Account. Winnings can be withdrawn.

3.11. Free Spins will expire within 3-days of being credited to your Account.

Cash Reward

3.12. Wager the same Eligible Deposit 35x for a Cash Reward (e.g. deposit £50.00 = £50.00 x wager 35x = £1,750.00).

3.13. The amount of the Cash Reward received will depend on the deposit value:

3.13.1. £10.00 - £49.99 = £10.00 reward

3.13.2. £50.00 - £99.99 = £50.00 reward

3.13.3. £100 or more = £100.00 reward

3.14. Bonus funds are excluded from the wagering requirement.

3.15. Once the Eligible Deposit is made, you have 7-days to complete the wagering requirement, before the offer will expire.

3.16. You may make and wager more than one deposit in order to contribute to the wagering requirement of this offer.

3.17. You may only progress wagering for one active bonus at a time, if you have more than one active bonus, wagering will be progressed in the order in which the offers were claimed and any subsequent bonuses will become active once the first is completed or expired.

3.18. Games contribute toward the wagering requirement in the following way:

3.18.1. Slots, Instants and Slingo - 100%

3.18.2. Live Casino - 0%

3.18.3. Table Games - 0%

3.19. Not all slot games contribute towards wagering. Please see the ‘General Promotional Terms’ for further information.

3.20. The reward must be claimed within 3 days. Once the wagering requirement is complete the reward will be available to claim via the “My Offers” page on your Account.

3.21. Withdrawals of your real money balance can be made without forfeiting your rewards.

Receive a Second Set of Rewards

3.22. To receive a second set of Free Spins and Cash Reward, make a second Eligible Deposit within 7-days from registration and repeat steps outlined from clause 3.6 to 3.21.

3.23. In the event that one or both of the offers have not been activated, or wagering requirements have not been met 7-days from registration, they will expire and will no longer be available in your Account. 

betmgm Free Bingo & Newbie Rooms

There is no bingo available on BetMGM, and therefore no free bingo and no newbie room. However, if it’s freebies you’re after, check out the BetMGM promotions page. There are daily offers that players can enjoy, so even though there’s no free bingo, you won’t feel neglected.

More betmgm Welcome Offers

 As well as the casino welcome offer, there is a sports welcome offer. You can get £40 in Free Bets when you create an account and bet £10 on sports. To claim it, choose the sports welcome offer, and then place a £10 bet at odds of 1/1 (2.0) or greater. When the bet is settled, you’ll get £40 in Free Bets! If sports are your thing, this is a reasonably good welcome offer, and it gives you the chance to enjoy a welcome treat that’s more suited to your tastes than a casino offer. There are tonnes of other sports promotions after you’ve had your welcome offer, so you’ll be well catered to on BetMGM. 

betmgm Technical Specifications

Site Name betmgm
Welcome Offer

Up to £200 Cash & 100 Free Spins

1st Deposit Bonus 30,000 pts
No Deposit Bonus None
Free Bingo No
Promotions Yes
Min. Deposit £10
Min. Withdrawal £10
Deposit Methods
  • Visa Electron card icon
  • Visa card icon
  • Master Card card icon
  • Paypal card icon
  • Bank Transfer card icon
  • Apple Pay card icon
Established 2024
UK Gambling Commission License number 39198

betmgm Review: Existing Player Promotions

 There is a promotions page, and on it, you’ll see that the offers are split into casino, sports, and live casino, or you can view all. This makes it easy to see the offers that apply to you, depending on what you like to play. There are a few different promotions advertised, including big offers like a competition for a trip to Vegas, and daily prizes that can be won. There are sports offers too, including on events in darts, golf, football, and horse racing. Whether you love slots or sports, you’re sure to find promotions that enhance your time on the site. 

Golden Wheel – Spin the prize wheel for free every day, and you could win a prize! There are a variety of things you could win, including casino chips, boosts, free spins, or even a holiday to Las Vegas for two! 

MGM Millions – This is a mega jackpot that at time of writing was sitting at over £18 million! There are certain slots you can play on to be in with a chance of winning, and you will pay a Jackpot Bet in addition to your stake to opt in. A portion of your bet will be added to the jackpot in exchange for you opting in, which is how the jackpot grows. The jackpot can trigger at any time, and there are four different prizes of increasing size to be won. 

Free Spins – Get free spins on selected slots as part of deposit promotions on BetMGM. Keep your eye out for the chance to deposit and earn some spins on featured slots! Free spins are a great way to play without spending your cash and make your deposit last longer. Be sure to check for wagering requirements and other terms before claiming. 

betmgm Existing Player Promotions rating: 8 / 10

betmgm Review: VIP & Loyalty

 The VIP scheme on BetMGM is called The Club, and it’s an exclusive, invite-only affair. If you are extended an invitation, you can expect perks like exclusive live tables, top-tier rewards and gifts, and a dedicated account manager to assist you as you hang out, play, and relax on the site. The BetMGM team are always on the hunt for potential VIP players, and if your account matches what they’re looking for, they will reach out to you directly to invite you to join. Members of The Club can enjoy tailored promotions designed around their play, early access to offers and events, and of course, instant assistance from their personal Key Account Manager should they have any questions. It’s a glittering, exclusive scheme designed to reward top players for their loyalty to the casino.


Unfortunately there is no reward scheme currently available for non-VIP players which is a shame.

betmgm VIP & Loyalty rating: 8 / 10

betmgm Product Review

 BetMGM is easy to use, even if you’re a beginner. It may not look as soft as say, a bingo site, but it’s laid out in a straightforward and logical way, with information and games grouped onto pages and sorted under convenient nav headings. The promotions here are good, and with a daily prize wheel, it’s easy to jump on for a spin each time you come on to play. Once you’ve signed up and deposited, you’ll need to wager if you’re intending to collect the welcome cash treat. Heading to the Casino page, you’ll be able to see categories of slot like Popular and New, so if you’re looking for inspiration, these are a great place to start. We enjoyed this site, and if you like a real-casino vibe complete with good customer service, we expect you will too.

betmgm Product rating: 8 / 10

betmgm Branding Review

 The BetMGM site has a black and pale gold colour scheme which gives it a classy, traditional casino look. The pages manage to pack in quite a lot of information and things to look at, using little boxes to break it up and make it more manageable to digest as you scan the page. The homepage has a flashy background featuring fireworks and what looks to be a Vegas hotel, possibly one of MGM’s US venues. The site definitely has that brick-and-mortar casino feel to it, and the VIP scheme The Club definitely adds to the upmarket feel. If you like a sharp, smooth-running casino site when you play, BetMGM might be a great match for you. 

betmgm Branding rating: 7 / 10

betmgm User Experience Review

We found it very easy to sign up, deposit, and spin on BetMGM. The site has clear links so you know where to go, and the registration process was very straightforward. You’ll need to make a deposit before you can play, but if you want to opt in for the welcome deal, be sure to do that before you make your deposit. Once you’ve deposited, you can go check out the promotions, which are easy to find and are separated between slots and sports. The games catalogue is easy to browse too, and it’s kept apart from the sports betting, so you don’t have to wade through things you’re not interested in. The app is straightforward too, and makes playing on mobile even more convenient. 

betmgm User Experience rating: 7 / 10

betmgm Rooms Review

Unfortunately, BetMGM does not feature any bingo games on its platform. However, it compensates with a diverse range of slot games, live casino games, and sports betting options. While this may disappoint bingo enthusiasts, it opens up a good range of choices for slot and casino fans.

For players who prefer a wide variety of games, the absence of bingo may be a drawback. However, if you're more inclined towards the excitement of casino games, BetMGM is an excellent option. With over 2000 games available, it offers plenty of options for casino and sports betting enthusiasts. BetMGM caters specifically to those interested in sports and casino gaming. While the lack of bingo may limit the site's overall variety, for those seeking casino action, it's a top-notch choice.

betmgm Rooms rating: / 10

betmgm Best Bingo Rooms

 BetMGM doesn't have any bingo games, as it is purely a sports and casino site. While this might not be ideal for bingo fans, if you like sports and casino betting, BetMGM has a tonne to offer you. If you prefer the excitement of casino games rather than bingo, BetMGM is an ideal choice; with 2000+ games, including exclusive titles, it certainly offers plenty of options! BetMGM caters specifically to those looking for sport and casino gaming. While the lack of bingo may mean that the site doesn't suit every kind of player, for those seeking casino play, it's an excellent site to choose. 

betmgm Chat Review

 As there is no bingo on BetMGM, there are therefore no chat rooms. For players seeking the community aspect that chat rooms bring, a bingo site might be more suitable. BetMGM is definitely a casino site through and through, and is far more suited to individual gaming. If you like the interactive aspect of bingo chat, have you considered live casino play? In these games, a real dealer runs the table on camera, while you bet from home. Many of these rooms have a chat aspect, although it isn’t quite the same as bingo chat. If it’s a proper chat room you’re after, unfortunately you won’t find it on BetMGM, and a bingo site might be a better option. But if it’s just a bit of interaction you want, a live casino table like the selection on BetMGM might suit you perfectly. 

betmgm Games Review

For slot lovers, BetMGM is a fantastic choice. However BetMGM has no bingo games on their site, choosing instead to focus on alternatives like slots, live casino, and sports betting. While this decision may disappoint bingo fans, it underscores the site's dedication to prioritising casino-style games and promotions. Although the lack of bingo may deter die-hard bingo fans, it shows that BetMGM is committed to a full casino experience, rather than splitting their focus across bingo too.

For great slot games, explore the New and Popular sections on the site. You'll find a curated selection of recommendations, trending slots, and all-time favourites. With many well-known games and less common choices available, BetMGM ensures an exciting and fresh gaming experience. Even newcomers can easily find a starting point, thanks to the site's prominently displayed recommendations on the Casino page. 

betmgm Games rating: / 10

betmgm Jackpots

 For jackpot hunters, BetMGM has plenty to catch your interest. As soon as you land on the homepage, you’ll spot a huge advertisement for the MGM Millions “supersized jackpot”. When we played, this was sitting at over £18.5 million, which is an eyewatering prize! As well as this mega jackpot, there are Major, Minor, and Mini jackpots in the same promotion. To be in with a chance of any of these prizes, play the selected slots included in the promotion, and opt into the jackpot bet. 

As well as the MGM Millions jackpots, there’s a whole section of Jackpot Slots if you prefer to keep your eye on a hefty prize while you spin. With Jackpot King games like Fishin’ Frenzy, Dream Drop games like Hercules Unleashed, and Mega Moolah games like Immortal Romance, you’ll be spoiled for choice when it comes to jackpot games. 

betmgm Jackpots rating: 9 / 10

betmgm Penny Bingo

BetMGM focuses on casino games and sports, unfortunately meaning it does not offer bingo. But if you're into betting with just 1p, there are still options for you. You can enjoy low-cost games from just a penny on BetMGM, even without bingo!

In slot games, your bet is applied to each active payline to calculate your total stake. Some slots let you adjust how many paylines you have active, and on some, you can even play with just one line active, allowing you to spin for just a penny. This means you can stick to your 1p budget even when playing slots. Don't forget to check how many active paylines to avoid spending more than planned!

BetMGM lets you adjust your bet amount on all slots, offering affordable and flexible play. This means your gaming experience can be both budget-friendly and enjoyable, especially for players who prefer lower-cost options. So, if you're looking to keep things economical, BetMGM has got you covered. However, as a casino, it does also cater more towards high-roller experiences, with an exclusive VIP scheme accessible by invitation only. 

betmgm Penny Bingo rating: / 10

betmgm Side Games Review

 As a casino site, BetMGM doesn't feature side games like those found in bingo rooms. Instead, it offers a wide range of thrilling slot and casino games for players to dive into, making them the main attraction rather than a secondary focus. This attention to slots and casino games makes BetMGM a top choice for slot enthusiasts, providing a fantastic gaming experience.

BetMGM boasts an impressive variety of slot games, making it perfect for those who love spinning the reels. If you're seeking a casino-centric experience, BetMGM is definitely worth a look. However, if you prefer a mix of bingo and slots, you may want to consider other sites offering that combination. Overall, from a player's perspective, we found BetMGM to be highly enjoyable, catering even to high-rollers seeking a VIP experience. 

betmgm Slot Games Review

 On BetMGM, you’ll find a huge slots catalogue offering over 2000 games to explore and try, including new games, popular slots, and even games that are exclusive to BetMGM. This site has everything the average slot player could possibly want, and will even cater easily to the most demanding players when it comes to variety. The slot catalogue has tabs for things like popular games, slots that are included in the MGM Millions jackpot promotion, new releases, jackpot slots, and exclusives. Browse the section you prefer, or just see all to explore everything that BetMGM has to offer. Despite the size of the catalogue, it’s well organised to ensure that it doesn’t get overwhelming. Of course, if there’s a specific game you’re looking for, you can use the search bar to locate it by name. 

betmgm Top Slot & Games

Big Bass Bonanza

Reel in a win with this exciting fishing-themed slot. The fisherman is wild, and will substitute for any symbol except the scatter. The big bass symbol is a scatter. There is also a money symbol. Head out onto the lake and see if you can hook a win!

Big Bass Bonanza

Bonanza Megaways

Perhaps the most popular of all Megaways slots, Bonanza is themed around mining. Cascading reels mean that the wins can keep rolling in, and the bonus round gives a chance to win some serious multipliers.

Bonanza Megaways

Eye of Horus

Step back in time to Ancient Egypt and be dazzled by this golden slot. The Horus symbol is an expanding wild, and the Golden Door is a scatter symbol. 3 or more Golden Doors will award free spins.

Eye of Horus

Rich Wilde and the Book of Dead

Look out for traps and mummies in this Egyptian treasure hunter themed slot. There are free spins up for grabs with the wild scatter symbol, the golden book. When your free spins begin, a symbol will be chosen at random. During your free spins, if this symbol lands in a winning combo, it will expand to cover the whole reel and make that win even bigger.

Rich Wilde and the Book of Dead

betmgm Additional Games rating: 9 / 10

betmgm Mobile and App Review

 The BetMGM app provided us with a super convenient way to enjoy our favourite games while on the go. The layout of the app was easy to understand, allowing us to switch seamlessly between games and sections on the site. Gaming on the app felt incredibly simple, and we encountered no issues; we could dive into the slots anywhere with just a tap. The graphics and gameplay were on par with the quality of the desktop site, ensuring a consistent and enjoyable experience. The app made casino gaming easy and convenient, ensuring our gaming sessions were effortless and enjoyable.

Even the mobile version, which is accessed through a browser rather than an app, provided an incredibly fun experience. Navigating the site was incredibly simple, and finding games was just as easy as on the desktop version. We were impressed by the straightforward organisation; everything we needed was right at our fingertips, making it effortless to play the slots and casino games we love.

betmgm Mobile rating: 8 / 10

betmgm Responsible Gambling

There are lots of ways to stay safe and responsible while enjoying the games on BetMGM. The site has a page dedicated to responsible gambling so players can educate themselves on how to play safely and learn which tools are available on the site.

Deposit Limit - choose a maximum that you are allowed to deposit over a set period of time.
Loss Limit - choose a maximum that you are allowed to lose over a set period of time.
Session Limit - set a limit on how long you can play on the site.
Wagering Limits - limit how much you can bet.
Reality Check - schedule a pop-up to break immersion and remind you to take a break.
Time-Out - a short term lock on your account to prevent you from playing.
Self-Exclusion - a more severe long term block on your account.
Support Groups & OrganisationsAdvice on Keeping in ControlParental ControlsSelf-Assessment

betmgm Responsible Gambling rating: 8 / 10

betmgm Banking Review: Available Payment Methods

 BetMGM offers just four deposit methods, which doesn’t seem like many. In fairness, they are mostly the popular options- debit card, PayPal, Apple Pay, and bank transfer- but this may disappoint players who like e-wallets like Neteller and Skrill, or those who prefer Paysafecard vouchers. It’s good to see PayPal available, as some casinos are no longer offering this service. The minimum deposit for all payment methods is £10, and the maximum deposit varies. Debit cards and Apple Pay can deposit up to £3,000, whereas bank transfers and PayPal can deposit up to £10,000. This is, of course, assuming that you have not set a maximum deposit limit on your account. Minimum withdrawal is £10 on all four payment methods.

Available Payment Methods:

Visa Electron Visa Electron card icon
Visa Visa card icon
Master Card Master Card card icon
Paypal Paypal card icon
Bank Transfer Bank Transfer card icon
Apple Pay Apple Pay card icon

betmgm Payment Methods rating: 7 / 10

betmgm Banking Review: Depositing

 Depositing on BetMGM is very simple; you’ll go through the site cashier and be guided every step of the way. There are four major payment methods available for you to use; you can deposit via debit card, PayPal, bank transfer, or Apple Pay. Deposits go into your account instantly, so there will be no delay for you to play. If you enjoy deposit offers, be sure to check the promotions page before you deposit; you’ll need to opt in before you make your payment. The minimum deposit amount is £10 for all payment methods, but some promotions may require a higher deposit, so check T&Cs before claiming. The maximum deposit amount varies; for debit cards and Apple Pay, it’s £3000, and for bank transfer and PayPal, it’s £10,000. You can also set a lower deposit limit on your account using the responsible gambling tools if you wish. 

betmgm Depositing rating: 7 / 10

betmgm Banking Review: Withdrawals

On BetMGM, withdrawing is fairly standard compared to other sites. The minimum withdrawal is £10 for all payment methods, but if you want to withdraw less than this, you can contact the customer service team on the live chat to request it. The maximum withdrawal amount varies by payment method; for PayPal, it’s £4000, for debit card and Apple Pay, it’s £8,000, and for bank transfer, it’s £35,000. You will be required to use the same method for withdrawal as you used for your deposit. The withdrawal times are average, with the site advising that payments may take up to 5 working days to clear. This is very middling compared to other casino sites, with most sites taking anywhere between 4 hours and 10 working days to complete withdrawals.

betmgm Withdrawing rating: 7 / 10

betmgm Customer Service Review

 Customer service on BetMGM was good! Players are encouraged to use the live chat as their first port of call, and this is available even when logged out. There is also an email address, support@betmgm.co.uk, though of course this will be slower to reply than the live chat. 

We played on the site, and hopped onto the live chat to ask a question. You can search the FAQ database from here, or request the actual live chat. It took a couple of minutes for us to get connected to an agent, but they were friendly and helpful, answering our question quickly. If you have an issue using the site, or even just want to know more about things like banking and promotions, you can jump into the live chat to get fast answers. 

betmgm Customer service rating: 8 / 10

betmgm Available Support

Email Address support@betmgm.co.uk
Live Chat Yes

Conclusion

 Overall, BetMGM provides a good experience for players, particularly those who like a big casino vibe. The site’s links with the Las Vegas venues definitely give a real casino feeling to the place, but the site works just fine as an online platform in its own right. The black and gold colour scheme is classic, and the promotions are attention-grabbing, particularly the bombastic offers like ‘win a trip to Vegas’ and the £18 million jackpot. The site is perfectly useable, even on mobile, so long as you have an internet connection, and we received good customer service via the live chat. 

betmgm Overall rating for betmgm: 6.4 / 10