Review: Bingo DiamondVisit Bingo Diamond
Published: . Last Updated: . Reviewed By: BingoPort Reviewer
Earn the following when you play at Bingo Diamond
- Receive 10,000 Port Points when you join and make your first deposit at Bingo Diamond
**Maximised reward available only to members who have joined Bingo Diamond via a Bingoport link. Standard reward is 0 Port Points.
Diamonds are a forever—and so, we reckon, is bingo. Smart, slick and just the right amount of sparkly, Bingo Diamond has a professional, appealing design and the promise of magic from the oh-so-friendly Diamond Genie.
First impressions are important, and this site’s made a good one: we must confess we got a little dazzled by the sight of the jackpots. Prominently featured on the homepage, they get bigger (and bigger and bigger). It’s a good start, but there’s a whole lot more we’re curious about. Time to head deeper into the site.
Welcome Bonus Package
Bingo Diamond has an amazing welcome offer, exclusive for BingoPort members. Become a member of Bingo Diamond today, deposit £10, and you'll have £30 to play with, plus 150 Free Spins on Rabbit in the Hat slot!
18+, 5x bingo, 40x casino wagering required before withdrawal (game weighting applies), 2 day expiry for bonuses, Max bet 6.25 until wagering requirement completed, T&Cs apply. Play Responsibly | New Players Only | Minimum deposit of £10, Play with £30 and Get 150 Free Spins.
- Option to pre-buy bingo tickets
- Promotions calendar with current and upcoming deals
- Can play bingo and slots simultaneously
- No demo option available
- Stringent withdrawal conditions
Not so refined as some of our award winning sites, there is nevertheless a strong emphasis on quality gaming and exciting promotions. Well worth trying out, particularly on mobile, where the site looks at its most impressive.
Bingo Diamond offers an impressive array of deposit methods:
- Credit Card (MasterCard/Visa/Maestro)
- Debit Card (Visa/Maestro)
Generally speaking, withdrawn funds will be returned to you through the same manner in which you deposited. This can take up to 7 days; even longer for large winnings. Not the quickest withdrawal process ever, it has to be said.
Having heard other complaints about Bingo Diamond’s withdrawal policy, we were curious as to whether such reports were founded. So we took a look at the Terms and Conditions and found that there are indeed stringent requirements that must be met in order to access funds. This is particularly the case when winnings originated from bonus funds.
But if you’ve had a bad experience, or are simply unwilling to take the risk, there’s always the option to reject any bonus fund deals up front. Simply email the support team, wait for confirmation of your opt-out, then place your deposit as normal.
Unfair? Bingo Diamond’s Ts&Cs do seem a tad more harsh than those on other sites we’ve reviewed, but read them, understand them, remember them, and you can still have a great (and hopefully profitable) time on site.
Check out our guide to wagering requirements to learn more about the rules and regulations around bingo bonuses.
Rooms can be found within the lobby under the dedicated ‘Bingo’ tab. We love the fact that you can buy tickets in advance: with busy schedules and forgetful minds, it means you never have to miss out on your favourite games—even if you’re not physically (or rather, digitally)—in the room.
90 and 75 ball bingo options are both available, although there is a strong emphasis on the former, and speed bingo is there for players in a hurry. A range of ticket prices and bingo pots allows the site to cater for low-key, casual players, as well as those looking to earn small fortunes.
Excitement is one of the key reasons for playing, as our 'Who are your fellow bingo players?' infographic found, and Bingo Diamond does not disappoint. In a style similar to the homepage jackpots, countdown timers build anticipation for rooms opening soon… they’re almost too mesmerising for our own good!
Non-member visitors may mistakenly assume the few favourites they are shown are the only slot game options; far from it. Only those who sign up can see the myriad of slots available, including progressive jackpots and fruit machines and video slots—all the rage right now. Take the latter: there is a diverse selection on offer here. From old favourites like Tomb Raider, to current trends—there are 2 different slots with Game of Thrones skins—every interest is well catered for.
It’s great that you can browse by category, but a search box would be a helpful addition, given the number of games. What we do love, though, is that each game opens in a separate pop-out window. For the ultimate Diamond experience, try your luck on the slots without ever having to leave your current bingo game. We’d even go as far as to proclaim this simultaneous gaming as one of the very best features on site!
Hover over any 27 of the casino games and you’ll be provided with a handy synopsis. Blackjack, roulette and poker are all represented, alongside fun variations of the classic games. European blackjack, for instance, offers a few rule alterations, including using 2 decks of cards and a re-shuffle after each hand.
As if there aren’t enough bingo, slots or casino games for you to play, you can also try your hand at a handful of games simply categorised as ‘other’. Amongst these you’ll find the popular, lottery-like Keno, and Sic Bo, where players bet on the outcome of the dice roll. A ‘Help’ button is available for first time players to learn the rules and if you make a mistake, there’s always the option to ‘Undo’ (we made good use of this button!)
Better than any advent calendar we’ve ever seen—Bingo Diamond has a treat in store every single day. Make the most of your deposits by planning ahead: look at the deals coming up each month and schedule your playing accordingly. Equally, it would be a shame to miss out on those promotions claiming to be available daily or weekly. See our bingo prep cheat sheet for other top tips on how to set yourself up for a successful bingo session.
One such deal is nicknamed Bingo Boom. Head to the Broadway room from 9pm on Mondays, Tuesdays and Wednesdays to try your luck at winning any of the 14 different jackpots on offer. Or hold out for the last Friday of each month, where there are £600 up for grabs in the Loyalty Plus game—find it in Friendship & Speed.
You can thank Bingo Diamond’s use of Microgaming software for the high quality games you’ll find on site. The only gripe we had was that sometimes games were fairly slow to load; once open, though, performance was brilliant. Everything ran smoothly and the experience was glitch-free.
To access the site on-the-go, head to the usual URL on your mobile device. Fully optimised, the site display is impressively slick, navigation is smooth and there’s been no skimping on the selection of games on display.
If you’re a fan of your mobile, the lack of phone support may be frustrating. On the other hand, can we really quibble with 24/7 support via the live chat? Of course, you can also drop the team an email through the dedicated address, or via a form on site.
Email: firstname.lastname@example.org or fill in the form on the 'Help' section of the site.
Live Chat: Link on the right hand side.
We love sites that reward loyalty, and Bingo Diamond does just that! Improve your week with Bingo Bonus Monday, Slot Tournament Tuesday, Free Spins Thursday, Slot Bonus Saturday and Loyalty Points Weekend as you work your way through the 4 VIP levels.
The more you play, the more you get—and when your activity warrants a promotion, you’ll receive an email detailing all the benefits of your new-found status.
And get this: if you feel you deserve a promotion in the VIP stakes, all you have to do is email the support team and they’ll conduct a full review into your account! No promises that you’ll be bumped up, but we love the site’s open and willing attitude.
It’s always worth being aware of extra conditions, and it would be remiss of us not to point out some requirements attached to Free Spins Thursdays and Slot Tournament Tuesdays. To be eligible for either of these benefits, you’ll have to have deposited at least £10 within the previous 7 days; to redeem within the specified timeframe, ensure you’re using using a PC or laptop rather than a mobile device.
Bingo Diamond have an active online presence on both Facebook and Twitter. Keep an eye on either of these channels to be the first to hear about promos, exclusive offers and news straight from the lips of the Diamond Genie himself.
Bingo Diamond has certainly upped its game since our previous review. The site is smarter, slicker and feels a whole lot more focused. The game selection and variety is certainly impressive, and we applaud the design and layout, which really aids usability.
Although we’d love a search bar, the option of a demo mode for games, and for a slightly less complex withdrawal policy, there are little gems on site—such as simultaneous play—and these are persuasive enough to entice us back.
So go on: add a little sparkle to your bingo and see if the Diamond Genie can make your wishes come true.