Moon Bingo: A Review of Offers, Bonuses and Promos

Moon Bingo
Portometer 7.2 out of 10

Deposit £10 and get 200% Bonus + 50 Free Spins

  • Lots of free bingo rooms
  • Live chat, email, and phone support available
  • Penny bingo games all day

 New players only. Min dep £10. 200% Bingo Bonus max £100 + 50 Free Spins split on two slots, Fluffy Favourites and Enchanted Prince respectively. Free Spins (split over 2 days; each valid for 3 days, max win cap 0.25p per spin). Free Spins wins granted in Games Bonus after all Free Spins used and valid on selected games only. Wagering: 4x Bingo Bonus; 35x Games Bonus. Wagering vary by game. Games Bonus wins cap: £100 + initial bonus. 18+. Full T&Cs apply. 

Moon Bingo Review Intro

In this review, we'll explore Moon Bingo, a charming online bingo site with a sugary blue and pink theme. The site's sweet design is visually appealing, creating a delightful atmosphere for players. Moon Bingo, despite being relatively small, is part of a larger network. This affiliation brings both benefits and downsides. On the positive side, being part of a network means players can enjoy a variety of games and bigger jackpots. However, the downside is that it might lack some uniqueness compared to standalone sites. As for its overall quality, Moon Bingo offers a cosy gaming experience with a friendly community vibe. The smaller size allows for a more intimate atmosphere, but some players might miss the bustling excitement of larger platforms. Stay tuned to find out more about the games, bonuses, and user experience in our detailed review.

Our Moon Bingo Review Score

We explored every corner of Moon Bingo's website for a thorough review, covering all aspects of the site. We rated each section and provided an overall score. This makes it simple for you to determine if Moon Bingo suits your preferences. Here’s our detailed review encompassing every aspect of Moon Bingo.

Welcome Offer Rating 8 / 10
Existing Player Promotions Rating 7 / 10
VIP & Loyalty Rating 6 / 10
Product Rating 7 / 10
Branding Rating 8 / 10
User Experience Rating 7 / 10
Bingo Rooms Rating 7 / 10
Bingo Games Rating 7 / 10
Additional Games Rating 7 / 10
Mobile Rating 8 / 10
Responsible Gaming Rating 8 / 10
Jackpots Rating 7 / 10
Penny Bingo Rating 8 / 10
Payment Methods Rating 7 / 10
Depositing Rating 7 / 10
Withdrawing Rating 7 / 10
Customer Support Rating 6 / 10
Overall Score 7.2 / 10

Moon Bingo ranks #27 out of 869 sites on BingoPort!

Moon Bingo Pros & Cons

Curious about Moon Bingo's highlights and drawbacks but short on time for a full review? Get a quick overview of the site's key advantages and disadvantages here:

  • Lots of free bingo rooms
  • Live chat, email, and phone support available
  • Penny bingo games all day
  • No casino games available
  • Not many bingo variants offered
  • Hard to find the customer support options
  • Only debit cards and PayPal accepted

Moon Bingo New Customer Welcome Offer

Deposit £10 and get 200% Bonus + 50 Free Spins

 New players only. Min dep £10. 200% Bingo Bonus max £100 + 50 Free Spins split on two slots, Fluffy Favourites and Enchanted Prince respectively. Free Spins (split over 2 days; each valid for 3 days, max win cap 0.25p per spin). Free Spins wins granted in Games Bonus after all Free Spins used and valid on selected games only. Wagering: 4x Bingo Bonus; 35x Games Bonus. Wagering vary by game. Games Bonus wins cap: £100 + initial bonus. 18+. Full T&Cs apply. 

Moon Bingo Offer Breakdown

New players on Moon Bingo are welcomed with a first deposit offer of 200% bonus and 50 free spins! This is given as a bingo bonus (maximum £100), and the free spins are split over two days. The spins are a combo of Fluffy Favourites spins and Enchanted Prince spins, and they are valid for three days. The minimum deposit required to claim the offer is just £10- the site's minimum- so everyone making their first deposit is eligible.

The wagering requirement is x4 on the bingo bonus, and x35 on the winnings from your free spins, which will be in games bonus. This is fairly standard across UK sites as far as wagering requirements go. This tells you how many times through you must wager your bonus before it converts to cash.

Moon Bingo Welcome Bonus Our Verdict

Moon Bingo's welcome offer is quite generous, providing new players with a 200% bonus and 50 free spins upon their first deposit. The bingo bonus, capped at a maximum £100, offers a substantial boost to your initial funds. The free spins, divided between popular games Fluffy Favourites and Enchanted Prince, add extra excitement and give players a chance to try slots as well as bingo. It's convenient that the minimum deposit required is just £10, ensuring all new players can claim the offer with their first deposit. The combo of both bingo and slots in the offer means that players can try both types of games, however the three-day expiry period for the spins might feel a bit short for those with busy schedules. Overall, while the offer is appealing and covers both bingo and slots, the short timeframe to play the free spins could be improved for a more satisfying experience.

Moon Bingo Welcome offer rating: 7 / 10

Using The Moon Bingo Welcome Bonus

Claiming the offer on Moon Bingo is simple; just follow these easy steps to bag yourself a great welcome bonus.

1. Sign up or log in to your account on Moon Bingo

2. Ensure that your account is verified by providing ID proving your age and address

3. Go to the cashier and choose your deposit method

Moon Bingo Welcome Bonus Terms

 New players only. Min dep £10. 200% Bingo Bonus max £100 + 50 Free Spins split on two slots, Fluffy Favourites and Enchanted Prince respectively. Free Spins (split over 2 days; each valid for 3 days, max win cap 0.25p per spin). Free Spins wins granted in Games Bonus after all Free Spins used and valid on selected games only. Wagering: 4x Bingo Bonus; 35x Games Bonus. Wagering vary by game. Games Bonus wins cap: £100 + initial bonus. 18+. Full T&Cs apply. 

Show full terms

Hide full terms

This welcome offer is only valid on first-time deposits.
This is an ongoing promotion, currently without an end date. We will provide reasonable notice of when the promotion is to come to an end.
Offer grants 200% bingo bonus up to £100+ 50 Spins, on minimum deposit of £10.
The maximum total bingo bonus you can receive from the promotion is £100.
This offer may not be combined with any other offer.
Bingo Bonus WR: you must wager 4x Bingo Bonus to redeem the bingo bonus
The number of Free Spins will be fixed 50 spins regardless of your deposit amount.
Free Spins will be credited in 2 batches: Day 1: 25 Free spins playable on Fluffy Favourites. Day 2: 25 Free spins playable on Enchanted Prince.
Once players use all of their Free Spins, the total winning points that they have accumulated from using the Free Spins will be converted into a games bonus: Every 100 points = £1 in games bonus funds (subject to the maximum winning amount below).
Once granted, each batch of free Spins will be available for 3 days.
Free Spin winnings will be granted only after all of the Free Spins have been used.
Free Spins winnings have a max win cap 0.25p per spin.
Games Bonus WR (granted from Free Spins winnings): You must wager x35 (of your winnings amount). Only wagering with games bonus funds will count towards the WR.
The Games bonus will be credited in games bonus funds to your games bonus bankroll. Games bonus funds can be played on Instant Games only.
Game Bonus valid on selected games only.
Please note that not all Instant Games contribute the same amount towards the WR. The following is a list of contributions for each individual game type: Video Slots, PJP & Slots, Arcade, Scratch Cards& Keno – 100%, Hi-Lo Games, Roulette Games, Live Roulette, Blackjack Games, Live Blackjack Games & Video Poker- 0%. For example: if you wager £500 on Roulette, there will be no contribution towards the WR.
Funds won from a game’s bonus can be transferred to real cash up to the value of £100, plus the initial bonus amount granted.
Wagering order: when placing a bet, real money funds will always be used before bonus funds.
If you request a withdrawal from your real money bankroll before fulfilling the following WR you will lose all active / pending bonus funds.
Withdrawing funds: The amount you can withdraw from your account is subject to a minimum withdrawal amount. If your withdrawal request is for less than the minimum amount, the amount you have requested to withdraw will be returned to your Bankroll.
UK Only: Your deposit balance (defined as Transaction Balance under our Withdrawal Policy) is available for withdrawal at any time. General withdrawal terms apply. For further info see our Withdrawal Policy.
Moon Bingo may vary or cancel any promotion, bonus or special offer at any time. Other than where necessary to prevent fraud or other similar unlawful behavior, any such variation or cancellation will not apply to you if you have already opted into the promotion, bonus or special, made a deposit in expectation of receipt of a bonus or other benefits offered, and/or commenced play in relation to the promotion, bonus or special offer prior to the date of the communication of the variation or cancellation.
We reserve the right to deny bonuses, if you were found taking advantage of our bonus offers or any other deceitful activity cross the Sites operated by the Company.
18+ only.
Players located in Northern Ireland cannot participate in this promotion.
Moon Bingo's full bonus policy apply
Moon Bingo's Full Terms & Conditions apply

Moon Bingo Free Bingo & Newbie Rooms

Moon Bingo has six free bingo rooms, each with varying jackpots and entry requirements. The Biggie has the lowest prize at up to £50, and The Supreme has the largest, with up to £500. The Long Term Loyalty room and Most Loyal room also have free tickets, and players can access these as part of their loyalty rewards. This is a huge selection of free bingo, meaning that players can enjoy chances to win without spending on the tickets.

Free bingo is a fantastic way to play, hang out, and even win, all without spending a single penny. You will have to make a deposit to access most of the free bingo rooms, but once you're in, you can get tickets for free as long as your access lasts. This is a nice bonus to say thank you for depositing, and is sure to leave players feeling valued.

The Biggie room is the newbie room on Moon Bingo, offering free bingo for three days after you register. Of course, new players can jump into any room to play once they have deposited. If you claimed the welcome bonus, you'll have free bingo bonus to use when you play too!

More Moon Bingo Welcome Offers

There is only one welcome offer available on Moon Bingo. This is very common on most bingo sites; it would be unusual for there to be more than one offer, though it does occasionally happen.

That said, the welcome offer on Moon Bingo is great because it includes both a bingo bonus and free slot spins. That means that whether you love bingo, slots, or both, you're covered by this offer! You may even choose to try out both, even if you've never played one or the other before. This welcome offer makes for a fantastic introduction to the site, and is designed to suit all player preferences.

There are also further promotions after your first deposit offer; check the promotions page for treats like free spins, bingo bonuses, and promo wheel spins. There's always something going on, so you aren't limited to just one offer when you've joined. The fun keeps going even for long-standing players!

Moon Bingo Technical Specifications

Site Name Moon Bingo
Software Dragonfish
Welcome Offer

Deposit £10 and get 200% Bonus + 50 Free Spins

No Deposit Bonus None
Free Bingo Yes
Promotions Yes
Min. Deposit £10
Min. Withdrawal £10
Deposit Methods
  • Maestro card icon
  • Delta card icon
  • Visa Electron card icon
  • Visa card icon
  • Master Card card icon
  • Paypal card icon
Established 2009
UK Gambling Commission License number 58267

Moon Bingo Review: Existing Player Promotions

Promotions are one of the biggest draws for any player on a site. They are there to reward your play, add exciting incentives, and give you new, creative ways to play. When we played, we were particularly excited for the prize wheel, and it was a lot of fun! The way to access it is to play with cash, and then you get to spin for a prize.

There aren't a tonne of promotions on Moon Bingo, and they aren't wildly exciting, so if you're looking for hot, ground-breaking offers, this may not be the site for you. However, if you just like a little extra now and then when you play, Moon Bingo does have things to offer.

Prize Wheel - play cash on qualifying games, and you'll get to spin the prize wheel. You might land yourself a bonus, free spins, loyalty coins, and more, so spin to discover your prize.

Free Spins - there are a number of ways to get free spins on Moon Bingo. Play the prize wheel, get a deposit offer, or play in the bingo rooms giving away free spins as jackpots.

Bingo Bonus - a common offer on Moon Bingo is a simple bingo bonus deposit offer. You deposit and get a percentage of your deposit amount as an extra bonus. Bingo bonus lets you play without spending your cash, but it will come with a wagering requirement attached.

Moon Bingo Existing Player Promotions rating: 7 / 10

Moon Bingo Review: VIP & Loyalty

There is a simple loyalty points scheme on Moon Bingo, designed to reward players for their activity. Loyalty points are given per every £5 cash single bet on instant games, or per 0.35p cash spent on bingo cards. You will earn your loyalty points automatically, and then you can redeem them for bingo bonus. The exchange rate is 10,000 loyalty points gives £1 of bonus.

Although Moon Bingo does technically have a loyalty scheme, it's barely worth mentioning, unfortunately. You don't earn loyalty points by playing slots, and you have to make a £5 single bet to earn them on instant games. You get some for playing bingo, but when 10,000 loyalty points only buys you £1 of bingo bonus, it's not really worth bothering. We'd consider it a nice bonus should any bingo bonus be granted to us from loyalty points, but we won't be holding our breath.

Moon Bingo VIP & Loyalty rating: 6 / 10

Moon Bingo Product Review

Moon Bingo as a site is straightforward to use, even for newcomers. The site's user-friendly design makes it easy to find games and see what bonuses are available, and it's quite simple as far as bingo and casino sites go. As a new player, it's welcoming to realise that you won't have difficulty getting started on Moon Bingo. There is also an app, offering flexibility and even easier play on the go.

There are plenty of different bingo rooms to join, catering to different preferences in terms of price, bingo variant, and prizes. The rooms don't get too busy, and ticket prices are reasonable, ensuring games for everyone, regardless of budget. There are free and penny games too! After claiming the bonus, exploring different bingo rooms and trying out a few bingo variants is a great idea, giving you plenty of variety to start with.

Using the site is an enjoyable experience; the relaxed atmosphere and friendly community make it engaging. The best part is the wide range of games, keeping things exciting- there is always something new to try. Overall, Moon Bingo offers a pleasant gaming platform for players, with easy navigation, diverse gaming options, and a warm community vibe, making it a delightful online bingo site, if a fairly simple one.

Moon Bingo Product rating: 7 / 10

Moon Bingo Branding Review

Moon Bingo's design welcomes players with a relaxed vibe, thanks to its soothing blue and pink colour scheme and dreamy theme. The chilled-out ambiance stands out, creating a calm atmosphere from the moment you arrive. The layout, similar to its sister sites in the network, offers familiarity and easy navigation, making it extra convenient for players already acquainted with the network. While not overly exciting, the design does evoke a sense of tranquillity, making the gaming experience pleasant. The standout feature of the design is the serene colour palette, which adds a touch of softness to the overall feel of the site. It might not be as moody or loud and exciting as other sites, but sometimes a more peaceful design is exactly what we want out of our bingo site.

Moon Bingo Branding rating: 8 / 10

Moon Bingo User Experience Review

Playing on Moon Bingo, both on the website and the app, is easy and convenient. The layout is exactly what we'd expect from a simple bingo site, making it easy for players to find slot games, bingo rooms, and promotions. For new players, landing on the app or the site homepage is not overwhelming, with clear links to essential pages. Promotions and games are prominently displayed on the homepage, ensuring the site's most popular features are easily accessible. The simplicity of the interface is a big help; it might lack flashy elements but it does ensure that players won't struggle to find what they are looking for. New players can start by exploring the promotions or diving into the highlighted games and rooms on the homepage. While the design perhaps lacks flair, its user-friendly nature makes playing on Moon Bingo hassle-free and enjoyable.

Moon Bingo User Experience rating: 7 / 10

Moon Bingo Rooms Review

Moon Bingo offers 23 bingo rooms, catering to different preferences and budgets. There's a mix of paid games, free games, and loyalty games, ensuring options for everyone. Some rooms are linked with other sites on the network; these rooms have "Linked & Loaded" in the name so you can spot them easily. We particularly enjoyed the Money Penny room, where tickets cost just 1p, and the unusual Suit Up room, played with playing cards, adding a fun twist to the game. The availability of free and penny games round the clock provides accessible gaming opportunities daily. Even the priciest tickets we encountered were just £1, offering the chance to win big prizes without breaking the bank. Overall, Moon Bingo's bingo rooms create an enjoyable experience, with plenty of options for players with varying budgets and preferences.

Moon Bingo Rooms rating: 7 / 10

Moon Bingo Best Bingo Rooms

Money Penny - This exclusive room has 1p games, where a ticket costs just a penny. You can win prizes for 1 and 2TG, and it uses the 75-ball variant.

Mystery Jackpot - The prize in this room could be anything from £10 up to £500, and it isn't revealed until it's won! It's a fun way to add a little extra suspense to your bingo game.

Suit Up - This game uses 52 playing cards instead of numbered bingo balls. Your hand of five cards is your bingo ticket, and you have to match your hand as cards are drawn from a deck. It's a fun variant that gives a bit of variety.

Moon Bingo Chat Review

Gold Blitz Bingo - We joined this room because they had a jackpot of free spins that looked tempting, but as the game started, there were only 6 players in the game! Needless to say, the chat was non-existent, which was a shame.

Mystery Jackpot - This rooms was slightly busier, with 16 players, but still no chat to speak of. When we put a "WD" for the winner, a couple of other players did the same, but that was the extent of it.

Linked & Loaded 90 - We hoped with this being a linked game it might be busier, but the chat was still nothing but crickets here. A real shame, but not unusual for smaller sites like Moon Bingo.

Moon Bingo Games Review

Moon Bingo offers a fun selection of different bingo games. The variety on offer should suit all different tastes, with options ranging from classic 90-ball games, like the thrilling £777 room, where players have the chance to win up to £777 as the jackpot, to a fun 75-ball game in Bingo Bash. For those seeking something different, the Suit Up room, played with 52 playing cards, adds a creative twist to the game. Unfortunately, these are the only bingo variants available, which is a bit less variety than some competitors.

The site is networked, which means it shares similarities with its sister sites; it might feel familiar for players accustomed to other sites on the network. A standout feature is the section dedicated to bingo games offering free slot spins as jackpots, providing an innovative and enticing twist to the traditional bingo experience. Moon Bingo's game selection provides something for everyone, making it an enjoyable site for bingo enthusiasts.

In 90-Ball bingo, you play with cards having three lines. You win prizes for one line, two lines, and a full house. Moon Bingo offers mostly 90-Ball rooms, many of which have different features like progressive jackpots or cheap tickets.

75-Ball bingo, popular in the US, uses a 5x5 grid with 24 numbers. Players match lines or patterns to win. Moon Bingo has several 75-Ball rooms, including Gimme More and Mystery Jackpot.

This unusual variant draws playing cards from a 52-card deck, rather than numbered bingo balls. Your goal is to match every card in your hand of five! Because you only need to match a five card hand to win, these games can be fast.

Moon Bingo Games rating: 7 / 10

Moon Bingo Jackpots

In Moon Bingo, jackpot prizes in the rooms differ based on ticket prices and the number of players participating. Some rooms offer small jackpots of just a few pence if there are only a few players, while others can reach hundreds of pounds. What's interesting is that some rooms even feature free spins as prizes, adding a bit of variety to the game.

There are progressive jackpots in a couple of rooms, like Gimme More, Linked & Loaded, and Penny Express. Although these jackpots rarely break, they often get into the thousands of pounds, so they make for a tempting possibility!

It's important to note that some of Moon Bingo's rooms are connected to other sites in the network. This means players compete with others from multiple sites for the bingo jackpots.

Moon Bingo Jackpots rating: 7 / 10

Moon Bingo Penny Bingo

Moon Bingo offers fantastic penny bingo options, perfect for players on a budget. The Money Penny room stands out, offering 1p tickets throughout the day, providing affordable play consistently. Additionally, several other rooms, including Bingo Bash, feature penny bingo games among their lineup. Even in rooms where you can win free spins, tickets are just 2p, remaining budget-friendly. Moon Bingo is an excellent choice for those looking to enjoy bingo without breaking the bank. With various penny options, the site ensures that players can have a great time without worrying about high costs. Whether you're a fan of classic bingo or interested in winning free spins, Moon Bingo's affordable ticket prices make it a go-to destination for players looking to mind their budget while having fun.

Moon Bingo Penny Bingo rating: 8 / 10

Moon Bingo Side Games Review

Moon Bingo offers a decent selection of side games, providing additional entertainment while playing bingo. The convenience of having slot games available within the bingo rooms is definitely a plus, making it easy to switch between games without leaving the room. These side games serve as a good pastime while waiting for the next bingo round, adding a bit of extra excitement during breaks. The variety of side games isn't bad, but it could be better, as more options would give players more choice. While they are enjoyable for short breaks, a wider selection would cater to different player preferences. Moon Bingo's side games provide a decent diversion, making waiting periods more fun, but a bigger collection could make the experience even more enjoyable.

Moon Bingo Slot Games Review

Moon Bingo's slot game selection offers a fair range of choices for players. With over 300 games, it's not the biggest collection out there – we've seen sites with way more, some boasting over 1000 games. However, Moon Bingo keeps it simple. The site advertises a Top 10, which gives browsing players a place to start. Plus, they highlight trending games and new releases, so there's always something fresh to try.

One thing that really stands out is their Slingo games. They're a blast to play, blending slots and bingo into one exciting game. While Moon Bingo might not have the largest slot collection, the variety in their games and the addition of Slingo make the experience enjoyable. It might not have the quantity, but the quality and fun factor are definitely there.

Moon Bingo Top Slot & Games

Moon Bingo Additional Games rating: 7 / 10

Moon Bingo Mobile and App Review

Moon Bingo ensures a smooth gaming experience on mobile devices, offering a fully responsive version of their main site. Playing on your preferred mobile browser, like Chrome or Safari, brings up the mobile version tailored for smaller screens and touchscreens. Everything you need, from bingo and slots to promotions, is easily accessible through the menu, just like on the desktop site. Plus, there's a handy app available! With a simple tap, you can access the site without visiting the website each time. The app maintains all the features, including chat, side games within bingo rooms, and all the regular promotions. It's convenient and user-friendly, allowing seamless gameplay whether you're on the go or relaxing at home. Moon Bingo's mobile options ensure you never miss out on the fun, whether you prefer browser-based play or using the dedicated app.

Moon Bingo Mobile rating: 8 / 10

Moon Bingo Responsible Gambling

Responsible gambling is taken seriously on Moon Bingo, and there are tools in place to help players keep things safe and fun. To find the page with Moon Bingo's responsible gambling information, open the "My Zone" menu by clicking on the icon of a person, and go to Useful Links. Here you'll find the safer gambling tools offered by Moon Bingo, including these:

Self Assessment Test - this links out to a questionnaire on GamCare where you can check if your gambling habits are healthy or having too much of an impact on your life.

Activity Statements - get all the info about your play, your deposits, and your bets, so you can keep track of your money and how you spend it.

Game Time Reminder - you can turn on pop-ups that appear every 30 mins to 2 hours to remind you how long you've been playing and prompt you to take a break.

Deposit Limits - set a hard limit on how much you can deposit daily, weekly, or monthly, so you don't accidentally overspend. This is a great way to stick to your budgeted allowance for play.

Take a Break - lock your account so that you can't access it for a short while. This option is available for 1 day, 2 days, a week, a month, or 6 weeks.

Self Exclusion - ban yourself from your account for a longer period of time, from 6 months up to 5 years. This is a tool to stop yourself from gambling if you feel upset by gambling or unable to step away.

Moon Bingo Responsible Gambling rating: 8 / 10

Moon Bingo Banking Review: Available Payment Methods

To deposit on Moon Bingo, you'll need to create an account, and then verify your details by providing the requested documents (usually proof of ID and/or address). You can then make your deposit; the minimum deposit amount is £10. This is reasonable for a bingo site, though some sites do go lower. The minimum withdrawal is also £10. The deposit payment methods are quite limited, with only debit card and PayPal available. These are big providers, but it is quite disappointing that there aren't other payment options available. Some players prefer to use things like Paysafecard, so that their debit card isn't linked to their account, but that isn't an option on Moon Bingo unfortunately. Players are limited to depositing via debit card (Visa and Mastercard) or PayPal.

Available Payment Methods:

Maestro Maestro card icon
Delta Delta card icon
Visa Electron Visa Electron card icon
Visa Visa card icon
Master Card Master Card card icon
Paypal Paypal card icon

Moon Bingo Payment Methods rating: 7 / 10

Moon Bingo Banking Review: Depositing

Depositing on Moon Bingo is easy, but it's a bit basic compared to some other sites. You can use debit cards or PayPal, and that's about it. While it's simple, it's not as diverse as some competitors who offer more options. The minimum deposit is £10, which is okay, but could be lower for players on a tight budget.

In terms of reliability and security, debit cards and PayPal are trustworthy methods. They're widely used and offer good protection for your money. So, even though the options are a bit limited, they are safe and secure. If you're okay with using debit cards or PayPal, depositing on Moon Bingo is hassle-free and safe, ensuring your funds are in good hands. It's just a shame that the site hasn't branched out and offered more options for depositing, as it could put some players off joining.

Moon Bingo Depositing rating: 7 / 10

Moon Bingo Banking Review: Withdrawals

To withdraw on Moon Bingo, you need at least £10 in available funds in your account, as this is the minimum withdrawal amount. To withdraw, go to the cashier via the green "Deposit" button and select "Withdrawal" from the available options.

Withdrawals are reviewed within 1 working day of your request, and then could take up to 5 working days to be fully processed. This is middling-to-long in terms of withdrawal time, with some competitors achieving same-day transactions and others taking 10 days or more.

Withdrawing is simple, and you must withdraw to the same payment method that you used to deposit; this is an anti-fraud measure and is fairly standard across most UK bingo sites. Once your money is withdrawn, the transaction will appear in your bank statement as "Broadway Gaming UK Ltd".

Moon Bingo Withdrawing rating: 7 / 10

Moon Bingo Customer Service Review

There are a few different methods of getting assistance on Moon Bingo. Live chat is the easiest to access, as there is a little floating chat bubble on the page at all times. Clicking it will take you directly to live chat, where you will be connected almost instantly. This is fast and convenient service, but we did hit a roadblock when we tried to ask a question as a new player; the live chat agent would not answer any of our queries because we had not verified our account yet. They would not even tell us which rooms offered penny bingo until we verified our account. This could make things difficult for a brand-new player who is struggling to get started on the site.

As well as live chat, Moon Bingo has a few basic FAQs, an email address (, and a phone number (0808 238 9836). Although this is a good range of support options, it was really hard to find them. There was no "Contact Us" or "Support" footer at the bottom of the page, and nothing on the menu either. Eventually, we found these details under "My Zone", then "Useful Links", then "Support". Talk about complicated! Moon Bingo could really make these easier to come by.

Moon Bingo Customer service rating: 6 / 10

Moon Bingo Available Support

Phone Number 0808 238 9836
Email Address
Live Chat Yes


In conclusion, Moon Bingo offers a decent gaming experience. The bingo games are fun, especially the penny bingo options that fit our budget well. The slot selection, while not the largest, includes some enjoyable games, and we appreciated the addition of Slingo. The welcome offer with free spins and bonus is a nice way to start, although it could have a bit more variety by adding different options.

Customer support was helpful, once we managed to find it. However, the deposit options are a bit limited, and it would be better if there were more choices besides debit cards and PayPal. The mobile experience is smooth, making gaming on the go convenient, especially with the app. Overall, Moon Bingo is a good choice if you're looking for a straightforward and relaxed gaming site, especially if you enjoy bingo and don't mind the smaller slot selection.

Moon Bingo Overall rating for Moon Bingo: 7.2 / 10