PlayFrank: A Review of Offers, Bonuses and Promos

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PlayFrank
75%
Portometer 7.5 out of 10

100% Bonus up to £100 + 50 Bonus Spins

  • Instant withdrawals available
  • 3,000+ games
  • Good range of jackpot slots
  • Live chat

18+. New players only. Min deposit £20. Bonuses up to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&C apply.

PlayFrank Review Intro

PlayFrank from Aspire Global Limited is a slots and casino site with a colourful look. It goes for a powder-blue colour scheme, giving a very soft appearance, and with over 3,000 slots, there’s lots to explore. There are regular promotions every day of the week, plus a daily challenge to complete, and of course a welcome offer for new players making their first deposit. You’ll be well supported with 24/7 customer service, including live chat, so help is never far away. 

Our PlayFrank Review Score

We tried out PlayFrank and rated every part of the site to give you an idea of what to expect from this slots and casino platform. See what we thought of PlayFrank here:

Welcome Offer Rating 7 / 10
Existing Player Promotions Rating 8 / 10
Product Rating 7 / 10
Branding Rating 8 / 10
User Experience Rating 7 / 10
Additional Games Rating 8 / 10
Mobile Rating 7 / 10
Responsible Gaming Rating 7 / 10
Jackpots Rating 8 / 10
Payment Methods Rating 7 / 10
Depositing Rating 7 / 10
Withdrawing Rating 8 / 10
Customer Support Rating 8 / 10
Overall Score 7.5 / 10

PlayFrank ranks #65 out of 879 sites on BingoPort!

PlayFrank Pros & Cons

See the pros and cons of PlayFrank here for a quick view of the site:

  • Instant withdrawals available
  • 3,000+ games
  • Good range of jackpot slots
  • Live chat
  • Min deposit £20 to qualify for the welcome offer
  • No email address

PlayFrank New Customer Welcome Offer

PlayFrank
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PlayFrank

Deposit from £20 for 100% Bonus up to £100 + 50 Bonus Spins

New Site

PlayFrank from Aspire Global Limited is a slots and casino site with a colourful look. It goes for a powder-blue colour scheme, giving a very soft appearance, and with over 3,000 slots, there’s lots to explore. There are regular promotions every day of the week, plus a daily challenge to complete... Read the full PlayFrank review

18+. New players only. Min deposit £20. Bonuses up to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&C apply.

100% Bonus up to £100 + 50 Bonus Spins

18+. New players only. Min deposit £20. Bonuses up to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&C apply.

PlayFrank Offer Breakdown

When you make your first deposit on PlayFrank, you can claim a welcome offer of 100% bonus and 50 free spins. To claim, you must deposit at least £20, and the maximum bonus you can get is £100. The 50 free spins are fixed, and are for Starburst. The wagering requirement on both the bonus and the free spins winnings is 35x, which means you must wager 35x the bonus amount in order to convert it to cash you can withdraw. If you make your first deposit with Neteller or Skrill, you will unfortunately not be eligible for the welcome offer. The bonus spins have an expiry of 24 hours, and the bonus and spin winnings have a 21-day expiry for you to meet the wagering requirement. 

PlayFrank Welcome Bonus Our Verdict

PlayFrank’s welcome offer has both benefits and drawbacks, depending on what you want from your welcome bonus. A 100% bonus is very basic, but the additional free spins do improve the offer somewhat. Starburst is a popular slot, and we were pleased to see that the free spins were on a game we like. 

We were disappointed to see that the minimum deposit for the offer is £20, when the site’s minimum deposit is just £10. 24 hours to use your spins is not long, but you do then get 21 days to use your bonus and spins winnings before it expires, which is reasonable. The 35x wagering requirement is also not bad; it’s on the lower end for first deposit slot bonus offers. 

PlayFrank Welcome offer rating: 8 / 10

Using The PlayFrank Welcome Bonus

Getting set up and started playing on PlayFrank is easy to do. If you want to get straight on with depositing and jumping into a game, you can do it in just a few minutes! 

1. Sign up for a PlayFrank account. You’ll enter your personal details like email, phone, address, and birthday, plus you’ll choose a username and password for the account. 

2. You’ll be asked if you want to set up a deposit limit or reality check as soon as your account is created. You also have the option of jumping straight to the cashier if you’d like. 

3. Once you’re ready to deposit, go to the cashier by clicking the red “Deposit” button. 

4. Choose your payment method, and enter your deposit amount. The minimum is £10, or £20 to claim the welcome offer (Neteller and Skrill do not qualify). 

5. Select the welcome offer from the ‘Choose Bonus’ section. 

6. Complete your deposit, and you will have your money, bonus, and free spins! 

PlayFrank Welcome Bonus Terms

18+. New players only. Min deposit £20. Bonuses up to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&C apply.

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 Valid for new players only without an expiration date.The Welcome Bonus can only be claimed only once.The first Welcome Bonus is a 100% Bonus up to £100 and 50 Bonus Spins.To claim the Bonus you need to make a min deposit of £20.If you choose to forfeit your Bonus you will not be entitled for your Bonus Spins.Deposits made via Skrill or Neteller are not eligible for the Bonus offer.The Bonus Spins will be credited on Starburst.Bonus Spins will be credited instantly.The Bonus needs to be wagered 35 times before the Bonus Balance can be converted to your real money balance.Maximum bonus bet amount is £4.00.Bonus Spins winnings need to be wagered 35 times before the Bonus Balance can be converted to your real money balance.The Bonus Spins are valid for 24 hours, after this period the Bonus Spins will expire.You must select the required Bonus from the “Choose Bonus” display list when making your deposits to qualify for this Bonus.Bonus + Bonus Spins will be credited instantly.Bonus Terms and Conditions apply.This Bonus Policy applies to all kind of bonuses, promotions and benefits ("Bonuses") granted to you in excess of the actual deposit made by you.Only one Bonus offer is allowed per person, account, address, computer and IP address. PlayFrank reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account apart from the original deposit amount, to the extent that it was not lost, less any administrative fees and bank charges.The wagering requirement must be met in full within 21 days of the Bonus being credited to your Bonus Balance unless otherwise stated, after this period the Bonus Balance will expire.All Bonuses (unless otherwise specified) need to be wagered 35 (thirty-five) times the sum of the received bonus amount before the Bonus Balance can be converted to your real money balance.All bonuses are only available to players who have received the offer via E-mail, SMS, Phone or Onsite notification.In the event a Bonus is not credited after a qualified deposit has been made, please contact customer support at support@playfrank.com or via live chat before placing any bets. If you do not wait for the Bonus to be set up before placing a wager, PlayFrank reserves the right not to grant the Bonus.Terms on Bonus Spins. Bonus Terms and Conditions apply.PlayFrank may offer Bonus Spins related promotional bonuses across specified video slots. A Bonus Spins bonus is where we, the casino, give you the player X amount of game plays on certain Video Slots. The coin and line value per spin will be pre-defined and you will not be able to change it during the Free Spin process.All Bonus Spins winnings (unless otherwise specified) need to be wagered 35 (thirty-five) times before the Bonus Balance can be converted to your real money balance.Any Bonus Spins originating from a campaign are available for 3 days, unless otherwise stated.All Bonus Spin bonuses are only available to players who have received the offer via E-mail, SMS, Phone or Onsite notification.PlayFrank can offer two types of Bonus Spins:No deposit: when no deposit is needed to claim the Bonus Spins. Winnings from this type of offer are capped to a maximum withdrawal of £100. Any balance exceeding this amount will be removed from the account.Deposit needed: when you are required to deposit before you can claim the advertised Bonus Spins. The deposit required will vary and you should read the terms on the promotional offer. If not otherwise stated, £20 is the default minimum to claim “deposit needed” Bonus Spins. The deposit also needs to be wagered 1 x before any withdrawal can be made resulting from the Bonus Spins.In the event that PlayFrank believes you are abusing or attempting to abuse a Bonus, or are likely to benefit through abuse or lack of good faith, then PlayFrank may, at its sole discretion, deny, withhold or withdraw from you any Bonus, or rescind any policy with respect to you, either temporarily or permanently, or terminate and/or block your access to our services and products and/or your account without being under any obligation to pay you any funds held in your account, apart from the original deposit amount, to the extent that it was not wagered and lost less 25% administrative fees, bank charges and bonus costs. Without derogating from the above, any player found to have his/her wagering requirements completed via low-risk betting on any form of Roulette, Baccarat, Craps, Blackjack and/or slots games will not be allowed to include this amount towards the relevant wagering requirements.Gambling can be addictive, please play responsibly.Please note that different games contribute a different percentage towards the wagering requirements:Video Slots - 100%*All games under the "classic slots"- 50%*All Tables games, Video Poker, Other games and Live Casino - 0%*The following games will be excluded from playing with bonus balance:Zombie Hoard, Frozen Inferno, High Society, The Wishmaster, Big Bad Wolf, Dead or Alive, Kings of Chicago, Devil's Delight™, Champion of the Track, Robin Hood, Tower Quest, Scrooge, Castle Builder, Castle Builder II, Tomb Raider Secret of the Sword, Beautiful Bones, Cool Buck, Stardust, Peek-a-Boo, Untamed Crowned Eagle, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Forsaken Kingdom, Dragon’s Myth, Berryburst MAX.All Booming gamesAll Betsoft gamesAll Jackpot gamesAll Roulette GamesAll Virtual Sports Games

PlayFrank Technical Specifications

Site Name PlayFrank
Welcome Offer

100% Bonus up to £100 + 50 Bonus Spins

No Deposit Bonus None
Free Bingo No
Promotions Yes
Min. Deposit £10
Min. Withdrawal £10
Deposit Methods
  • Money Bookers / Skrill card icon
  • Maestro card icon
  • Visa card icon
  • Master Card card icon
  • Paypal card icon
  • Neteller card icon
  • Paysafe Card card icon
  • Bank Transfer card icon
  • Ecocard card icon
  • Astropay Card card icon
  • EPS card icon
  • EU Teller card icon
  • Giropay card icon
Established 2014
UK Gambling Commission License number 39483

PlayFrank Review: Existing Player Promotions

There is a fantastic promotions page available on PlayFrank! There is a reoccurring weekly offer on every single day of the week, meaning you’ll always know what’s coming up, plus daily challenges, daily chances to win free spins, tournaments, and more! This is truly one of the best promotions pages we’ve seen; it’s well-stocked, clear and easy to browse, and very straightforward about what’s on offer! We don’t mind an element of surprise, but we’re not particularly fans of how weirdly secretive some sites are about upcoming promotions! 

Sweet Monday – Get 50 bonus spins on sugary slot Sweet Bonanza if you deposit £20 on Monday. This offer is available every week, so you know you can look forward to it. 

Bonus Boost Friday – You can claim a 50% bonus up to a maximum of £50 every Friday. It may not be a huge bonus percentage, but it’s available every week. 

Daily Spin Frenzy – Wager £100, £300, £500, or £1000 in one day to unlock increasingly good free spin treats the following day. 

Daily Challenges – These update with three goals every day, and if you complete them, you get prizes! The challenges change every 24 hours, so check back to see what today’s quest is. 

PlayFrank Existing Player Promotions rating: 8 / 10

PlayFrank Product Review

As a site, PlayFrank is lovely to use. Its layout is intuitive, and it’s built on Aspire Global software, meaning that it works smoothly throughout. It is easy to follow the signup process, even if you’re not familiar with online casinos, and then when you’ve registered, you’re guided towards setting up any responsible gambling tools you may want, and making your first deposit. The games catalogue is good, the promotions page is excellent, and although UK players are excluded from the rewards scheme, there are still plenty of things to keep players happy on PlayFrank. 

When you join PlayFrank, making your first deposit is the best place to start because it will get you your welcome bonus and set you up to start playing. You’ll get a bonus to use on your choice of slot, plus free spins to be used on Starburst if you’re not sure where to start. 

PlayFrank Product rating: 7 / 10

PlayFrank Branding Review

PlayFrank has strong branding thanks to its unusual design. It uses pastel colours in mostly primary colours to give it a calm, soft look, very different from your typical slot and casino site. It’s gentle on the eye, and will definitely feel warm and welcoming for new players. The graphics don’t have a particular theme; the FAQ page has a stylised cartoon of a fishing rod, and the responsible gambling page has a bumper car. We have seen very few casino sites with this gentler graphic look, so if you’re put off by dark and serious casino sites, and you prefer a softer, friendlier style, PlayFrank is definitely worth considering. 

PlayFrank Branding rating: 8 / 10

PlayFrank User Experience Review

PlayFrank provides a very user-friendly experience, whether you play on PC, smartphone, or tablet. The site has a few main buttons for games, challenges, and promotions, as well as a collapsible menu for even more options. The games catalogue is divided into plenty of sections to help separate out the games, and the promotions page is clear and straightforward to browse and use. Whether you want to browse around or just launch straight into the games, you’ll have no trouble using the site or figuring out where to go. On mobile, the pages loaded quickly, and the menus worked well with the limited space, ensuring the page isn’t crowded. 

PlayFrank User Experience rating: 7 / 10

PlayFrank Jackpots

There is a Jackpot section in the slots catalogue, as well as a separate section specifically for Drops & Wins games. In the Jackpot section, you’ll find the slot games that offer big progressive pots. Many of them are Jackpot King games from Blueprint, but there are also games from Skywind, Play’n GO, and iSoftBet available. There are 47 games in this section, all with different features and themes, so players have plenty of choice. In the Drops & Wins section, you’ll find 57 more games, all from Pragmatic. These games are part of the Drops & Wins pool, and when you play them, you can enjoy the chance of winning an extra special jackpot. Separating out the games this way helps to split out the category a little and make it less overwhelming to browse the titles on offer. 

PlayFrank Jackpots rating: 8 / 10

PlayFrank Slot Games Review

With over 3,000 games available, players have a tonne of options to explore on PlayFrank. The site only offers slots and game shows, no casino tables, so it’s heaven for those who love to spin the reels. There are featured games, new releases, all slots, jackpots, Drops & Wins, and game shows, so you can see the kind of games you’re looking for. There’s also a category called Buy Win, and the slots featured offer a bonus buy mechanic, although this feature is not allowed for UK players, so consider these like any other slot. You can sort by slot vendor too; Pragmatic, Games Global, and Play’n GO have the most games in the catalogue, with over 300 titles each. 

PlayFrank Casino Gaming Tech Review

Aspire Global has been around since 2005 and operates in over 30 countries, including the UK and US. They provide a platform for sites and ensure that any casinos on Aspire’s tech have fantastic games, solid security, and a great user experience. Their sites are usually quite nice looking, and don’t tend to follow the typical black and red or gold classic casino theme. Aspire Global is a well-known platform, and its sites are licensed by the UKGC. This means that the sites are checked for fairness, safety, and responsible practices according to the UK standard. You can rest assured that sites using Aspire Global’s platform are legit! But more than that, Aspire Global sites are generally great quality. 

PlayFrank Top Slot & Games

9 Pots of Gold

Full of Irish glitz, this emerald and gold slot features 5 reels with some very special features. The toadstool is wild, and three wheel symbols trigger free spins on a prize wheel. Players can also land between 3 and 9 gold pots for an increasingly good cash prize depending on how many pots land.

9 Pots of Gold

Butterfly Staxx

A dazzling, sparkling treat awaits when you play Butterfly Staxx! Fill a reel with butterflies to trigger a respin, and land 3 flower scatters to trigger the Butterfly Spins feature. This slot really is a visual masterpiece as well as an exciting game.

Butterfly Staxx

Reactoonz 2

This is a cluster pays slot, meaning that payouts are given for groups of matching symbols, rather than paylines. The winning symbols disappear, letting new ones fall in for cascading wins. Win with the featured symbol, and you'll get a wild generated. Fill the Fluctometer, and you'll get up to 3 wilds!

Reactoonz 2

Wish Upon a Jackpot

Will you find your happily ever after? The fairy godmother spin can trigger randomly at any time, and you'll get one of five exciting special features! Will you land the Wild Reels, or perhaps the Fairy Win Spin? Let your fairytale adventure begin…

Wish Upon a Jackpot

PlayFrank Additional Games rating: 8 / 10

PlayFrank Mobile and App Review

PlayFrank is available on mobile as well as desktop, so you can play anywhere. There’s no app, so to play on mobile, just go to the website through your usual browser on your smartphone. This will access the mobile version of the site automatically, making sure it fits your smaller screen and touch-button controls. You can sign in with the same account, so your balance and progress will transfer over to whichever device you most recently used to log in. This makes it easy to switch between devices if you prefer desktop at home and mobile on the go! The mobile site is just as easy to use, and adapts well to the smaller screen. 

PlayFrank Mobile rating: 7 / 10

PlayFrank Responsible Gambling

PlayFrank has a range of tools and assistance to help players keep their gambling safe and responsible. The Responsible Gambling page has tonnes of information and links on everything from keeping under-18s off gambling sites to questions that help you assess your own gambling habits. If you wish to limit your gambling, there are the following tools to help you: 

Deposit Limit – can be set per day, week, or month, and will prevent you from depositing more when you reach the limit you set. 

Net Deposit Limit – as above, but this takes into account your withdrawals. If you deposit £30, then withdraw £10, your net is £20. 

Play Limit – set a maximum amount of time you can play per day/week/month. You will be logged out and stopped from playing if and when you reach the limit. 

Session Time Limit – set a limit on the amount of time you can play per session. 

Reality Check – schedule a message to pop up after a certain period of time to remind you to check in with yourself and take a break if needed. 

Autoplay Limits – restrict how much you are willing to win/lose before stopping the autoplay feature from continuing. 

Time Out – choose from 24 hours, 7 days, 1 month, or 6 weeks. Your PlayFrank account will be locked, and you will not be able to access it until the time-out ends. 

Self-Exclusion – choose from 6 months, 1 year, 2 years, or 5 years. This will lock your PlayFrank account, as well as any other accounts on the network, and will prevent you from opening one on other sites with Aspire Global. You can extend self-exclusion periods if you wish. Your account is closed during the self-exclusion, and any cash money is cashed out and sent to you. 

GAMSTOP – this national service lets you self-exclude from all UK gambling operators at once. 

PlayFrank Responsible Gambling rating: 7 / 10

PlayFrank Banking Review: Available Payment Methods

You can deposit using a number of different payment methods on PlayFrank. Choose from debit card, online bank transfer, Sofort, Trustly, Skrill, Neteller, ecoPayz, PayPal, GiroPay, Interac, AstroPay Card, MuchBetter, Euteller, EPS, and Paysafecard, though some of these are not available for UK players (like Interac and Giropay). 

The minimum deposit amount is £10, and the minimum withdrawal amount is the same. There are some restrictions on which payment methods can be used to cash out. Some withdrawals can be processed instantly, which is fantastic news, and the maximum amount of time they may take is 6 days. You’ll receive an email to let you know when your withdrawal has been processed and sent to your selected method of payment. 

Available Payment Methods:

Money Bookers / Skrill Money Bookers / Skrill card icon
Maestro Maestro card icon
Visa Visa card icon
Master Card Master Card card icon
Paypal Paypal card icon
Neteller Neteller card icon
Paysafe Card Paysafe Card card icon
Bank Transfer Bank Transfer card icon
Ecocard Ecocard card icon
Astropay Card Astropay Card card icon
EPS EPS card icon
EU Teller EU Teller card icon
Giropay Giropay card icon

PlayFrank Payment Methods rating: 7 / 10

PlayFrank Banking Review: Depositing

On PlayFrank, you can deposit money using various payment methods. Options include debit cards, online bank transfer, PayPal, Trustly, Skrill, Neteller, ecoPayz, Paysafecard, AstroPay Card, MuchBetter, Euteller, and EPS. However, some methods, like Interac and GiroPay, aren't available for UK players. This is a good selection of options, including big payment providers and even some less common options as well. The minimum deposit you can make is £10, which is pretty common on UK sites. Deposits are processed instantly, so you can get straight on with playing. Don’t forget to select the welcome bonus before you deposit for the first time, and check the promotions page before subsequent deposits if you’re interested in claiming offers! 

PlayFrank Depositing rating: 7 / 10

PlayFrank Banking Review: Withdrawals

Withdrawals can be processed in as little as a few seconds, which is fantastic news for players who like their winnings as quickly as possible! Withdrawal times do vary depending on your payment method, and are as follows: 

Debit card: instant – 6 working days 

Wire Transfer: 2-6 working days 

Neteller, Skrill, PayPal, MuchBetter: Instant – 2 working days 

Trustly, Instant Banking: Instant – 4 working days 

Rapid Transfer, EcoPayz, AstroPay: Instant – 4 working days 

If you deposited with a payment methods that are available for deposit only (like Paysafecard), your cash out will be processed via wire transfer. The minimum withdrawal amount is £10. 

PlayFrank Withdrawing rating: 8 / 10

PlayFrank Customer Service Review

The customer service on PlayFrank is good, with players able to access FAQs and live chat support. The FAQs are split into eight sections, and though there isn’t a search function, it’s fairly easy to see all the questions and select the one that matches your query. However, if you go to the FAQs through the live chat function, here you can search for your answer. If you continue onto the live chat, you can speak to a support agent. They’ll connect quickly, and be able to help you out with whatever your question is. It’s a really fast way to get assistance! 

PlayFrank Customer service rating: 8 / 10

PlayFrank Available Support

Live Chat No

Conclusion

Overall, PlayFrank is a fantastic site with lots of benefits. The slots selection is great, the site has a lovely look, and the banking options have lots of choice and lightning speedy withdrawals. If you prefer a slot site with a softer vibe, PlayFrank definitely fits the bill. Its gentle pastel colour scheme looks very welcoming, and the site is incredibly user friendly, making this site ideal for newcomers to the slots world. With 3,000+ slots, instant withdrawals, and live chat on hand, PlayFrank has you covered. 

PlayFrank Overall rating for PlayFrank: 7.5 / 10