Spin Genie: A Review of Offers, Bonuses and Promos

  •  
  •  
  •  
  •  
  •  
Spin Genie
75%
Portometer 7.5 out of 10

Get 108 Free Spins on 1st Deposit (£20+ Deposit and Wager required for Port Points)

  • Welcome bonus auto-applied to qualifying deposits
  • 5,300+ games in the slots catalogue
  • Penny bingo in multiple rooms

Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10. Game: Thor, Spin Value: £0.1. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used before using deposited funds. Bonuses do not prevent withdrawing deposit balance. Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies.

Spin Genie Review Intro

We spent some time hanging out on Spin Genie in order to review every aspect of this trendy slots site. Spin Genie offers bingo, slots, and casino, but its lack of a specific theme might leave players yearning for a more distinctive look. The colour scheme of pink, purple, and navy gives the site a modern but generic appearance. The medium size of Spin Genie as a site and a community can be considered both a benefit and a limitation, depending on your preferences. On the upside, it means that rooms are generally not overcrowded like on bigger-brand sites. However, bigger sites often benefit from things like bigger prizes and a more extensive team behind the scenes. Spin Genie is also networked, meaning it is linked to sister sites and shares its bingo rooms with them. Whether this suits your preferences depends on your tastes and play style, of course. Stay tuned as we explore the ins and outs of Spin Genie to help you decide if it's the site to grant your gaming wishes!

Our Spin Genie Review Score

No site is perfect, but what is Spin Genie like? We dug into every corner of Spin Genie's website, thoroughly reviewing each aspect and giving it an overall score. This makes it easy for you to decide if Spin Genie matches your likes and dislikes. Here's our evaluation of every part of the Spin Genie site. Dive into our detailed review to find out if it's the perfect match for you.

Welcome Offer Rating 8 / 10
Existing Player Promotions Rating 8 / 10
VIP & Loyalty Rating 8 / 10
Product Rating 7 / 10
Branding Rating 7 / 10
User Experience Rating 7 / 10
Bingo Rooms Rating 7 / 10
Bingo Games Rating 7 / 10
Additional Games Rating 10 / 10
Mobile Rating 7 / 10
Responsible Gaming Rating 8 / 10
Jackpots Rating 8 / 10
Penny Bingo Rating 7 / 10
Payment Methods Rating 8 / 10
Depositing Rating 7 / 10
Withdrawing Rating 7 / 10
Customer Support Rating 7 / 10
Overall Score 7.5 / 10

Spin Genie ranks #13 out of 863 sites on BingoPort!

Spin Genie Pros & Cons

When figuring out if a site will suit you, a quick overview of the facts is handy. Check out our short rundown of the advantages and disadvantages of Spin Genie. Get the whole picture at just a glance!

  • Welcome bonus auto-applied to qualifying deposits
  • 5,300+ games in the slots catalogue
  • Penny bingo in multiple rooms
  • Not all games can be played on the app
  • No free bingo available
  • Live chat can take hours for a response

Spin Genie New Customer Welcome Offer

Get 108 Free Spins on 1st Deposit (£20+ Deposit and Wager required for Port Points)

Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10. Game: Thor, Spin Value: £0.1. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used before using deposited funds. Bonuses do not prevent withdrawing deposit balance. Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies.

Spin Genie Offer Breakdown

When you deposit for the first time on Spin Genie, you'll be granted 108 free spins! While this seems like a slightly random number, it's a good deal. Be aware, however, that if you want to earn Port Points for joining Spin Genie, you will need to make your first deposit minimum £20, rather than £10. The welcome spins offer will be credited automatically, no need to opt in, though you can request the spins be cancelled if you don't want them.

The free spins are for the slot game Thor, and the spin value is set at 10p. The winnings from the spins have a wagering requirement of x60 attached before they will convert to cash that you can withdraw. You have 30 days to use your free spins and wager the winnings through before they expire. If you have claimed a welcome offer on any of Spin Genie's sister sites (like Slingo, for example), you will have to wait 72 hours before you can claim the welcome offer on Spin Genie.

Spin Genie Welcome Bonus Our Verdict

Spin Genie's welcome offer is quite good. The minimum deposit of £10 is reasonable, though if you want to claim Port Points for joining the site, you'll need to make your first deposit £20 in order to qualify.

108 free spins is a strange number to pick, but it's a fairly hefty number of spins for players to enjoy. A slight downside is that- like most free spins- they are locked to one slot, in this case 'Thor'. In fairness, even if it's not your favourite game, the spins are free, and we didn't mind it when we played on it.

The wagering requirement of x60 is disappointingly high, especially compared to competitors. A wagering requirement tells you how many times through you have to bet your bonus amount to convert it to cash, and although it is usual for slots bonus to have a high WR, x60 is particularly demanding.

Spin Genie Welcome offer rating: 8 / 10

Using The Spin Genie Welcome Bonus

Getting started on Spin Genie is a breeze, although there are a few verification steps to go through. Here's a simple guide to help you navigate the process:

1. Register or log in: Sign up with basic personal and contact details.

2. Confirm your occupation and income: A responsible gambling measure used to set deposit limits based on your monthly income.

3. Verify your mobile number: Wait for a text with a confirmation code to play.

4. Go to the cashier: Click "Deposit" to find it (you may need to provide ID like a driving licence before depositing).

5. Choose deposit method and amount: Minimum £10 for the welcome offer or £20 for the welcome offer plus Port Points.

6. Enjoy your welcome bonus: If you deposited £10 or more, the spins are automatically credited. You're ready to play!

Spin Genie Welcome Bonus Terms

Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10. Game: Thor, Spin Value: £0.1. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used before using deposited funds. Bonuses do not prevent withdrawing deposit balance. Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies.

Show full terms

Hide full terms

Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10. Game: Thor, Spin Value: £0.1. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used before using deposited funds. Bonuses do not prevent withdrawing deposit balance. Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonus Policy applies.

Spin Genie Free Bingo & Newbie Rooms

With 10 bingo rooms available, unfortunately none of Spin Genie's rooms host free bingo games or a special room for newbies. This results in a bit of a letdown for bingo fans, making Spin Genie feel more like a slots site with bingo as an extra feature. New players can join any room upon deposit, but there's no dedicated space for them to learn the ropes. While this might disappoint newcomers, the other bingo rooms still offer plenty of enjoyment. Despite the absence of newbie rooms, there are penny bingo games throughout the day, allowing for budget-friendly play. Bingo enthusiasts aren't entirely overlooked, but they don't take centre stage either on Spin Genie. This is in line with what we'd expect for a site with a slots-centric name like Spin Genie, and it's nice to see any bingo games at all, with bingo often left off of slots sites altogether.

More Spin Genie Welcome Offers

Spin Genie keeps it simple with a single welcome bonus choice: 108 free spins on the Thor slot. To snag this offer, you need a minimum deposit of £10. However, if you aim to claim Port Points, your initial deposit must be at least £20. The uncomplicated nature of the offer ensures it is easy to understand, letting players enjoy the benefits without having to decipher a tonne of complex terms. While the offer adds a decent boost to your first deposit, whether this straightforward welcome deal fits with your expectations for a first deposit offer will depend on if you enjoy free spins, and if you're happy to play the slot selected for you.

However, if you boost your first deposit to £50 (and use code "spin1year"), the site will improve the offer; you'll get 50% bonus (max £100) and 10 free spins every week for an entire year.

Spin Genie Technical Specifications

Site Name Spin Genie
Software Custom
Welcome Offer

Get 108 Free Spins on 1st Deposit (£20+ Deposit and Wager required for Port Points)

1st Deposit Bonus 30,000 pts
No Deposit Bonus None
Free Bingo No
Promotions Yes
Min. Deposit £10
Min. Withdrawal £10
Deposit Methods
  • Money Bookers / Skrill card icon
  • Maestro card icon
  • Visa card icon
  • Master Card card icon
  • Paypal card icon
  • Paysafe Card card icon
  • Apple Pay card icon
Established 2015
UK Gambling Commission License number 39326

Spin Genie Review: Existing Player Promotions

Spin Genie brings a range of promotions that are definitely worth checking out. Daily Picks keep things exciting, offering special deposit bonuses, free spins, or cash prizes every day. Tournaments add a competitive edge with tempting rewards. Saver Spin packages, offering discounted rates on game bundles, cater to players on a budget, not just big spenders. The diverse promotions ensure there's something for everyone, with the added consistency of a daily guaranteed offer, which is a nice touch. While individual preferences vary, Spin Genie keeps things fresh with a variety of daily-changing deals, maintaining player interest. Their approach strikes a good balance, offering incentives without overwhelming players, and offering consistency without letting their offers stagnate. We delved into the specifics to see how these promotions truly improve the gaming experience for Spin Genie players, and we really enjoyed claiming a few of the offers as we played!.

Daily Picks - Discover a new offer every day in this section. There's a mix of goodies like deposit codes, free spins, cash prizes, and more to keep you coming back for extra excitement.

Tournaments - Join freerolls and buy-in tournaments for enticing prizes! Head to the cashier, click "Tournaments" on the left menu, buy spins, and spin your way up the competition table to win. It's a fun way to test your luck and skill!

Spin Saver Packages - A great deal! Buy in bulk for a discount. Keep an eye on the Daily Picks section or your emails for the latest offers, but act fast as they're in limited supply and tend to run out quickly.

Spin Genie Existing Player Promotions rating: 8 / 10

Spin Genie Review: VIP & Loyalty

Spin Genie has a distinctive way of showing gratitude to loyal players. Unlike a strict spend-to-earn system, the site expresses appreciation through exclusive monthly rewards, personalised offers, and early access to new game content. This relaxed approach aims to acknowledge player loyalty without pushing them to spend more. While the absence of a clear spend-based loyalty system may not suit those seeking a structured points setup, the personalised perks and early peeks provide an exclusive, VIP feel. Spin Genie's loyalty rewards, though not intricate, contribute significantly to making players feel valued and appreciated for their loyalty. It's a different rewards approach, emphasising recognition and special treatment for dedicated players. If you prefer a more laid-back, personalised loyalty experience over a rigid points system, Spin Genie's approach is likely to leave you feeling appreciated and part of an exclusive club.

Spin Genie VIP & Loyalty rating: 8 / 10

Spin Genie Product Review

Spin Genie welcomes new players with an easy-to-explore site featuring a user-friendly interface. Navigating through bingo, slots, and casino games, including live tables, is stress-free. Your excitement gets a boost with Daily Picks promotions and various other offers. The bingo rooms, with around 30 players during the day and typically more in the evenings, offer tickets starting from 1p. After joining and snagging a bonus, check out the games, a great place to start with affordable tickets and spins catering to every budget. The site's modern, light, and fresh design make it perfect for casual gaming. While the promotions shine, a more structured loyalty programme could enhance the player experience. In summary, Spin Genie offers a simple and enjoyable platform, especially for players who appreciate a decent mix of games and daily promotions. It's a straightforward spot to dive into gaming fun.

Spin Genie Product rating: 7 / 10

Spin Genie Branding Review

Spin Genie's website boasts a modern and somewhat glitzy design, sporting a light and breezy pink and purple colour scheme. While the sleek artwork is contemporary, it tends towards the generic, lacking a distinctive personality. The site's aesthetics, though pleasant, could benefit from more unique artwork to truly stand out. Navigation is simple, ensuring a user-friendly experience, yet the overall design is unlikely to leave a lasting impression. While the site is easy to use, the generic look might leave some players wishing for more character; we certainly did. It depends on whether you prefer a site with personality or one that stays unobtrusive; Spin Genie leans towards the latter. In essence, Spin Genie's design is functional, modern, and visually pleasing, but a bit more personality could set it apart in the bustling online gaming world. The site works without a hitch, but in terms of branding, it is a little disappointing.

Spin Genie Branding rating: 7 / 10

Spin Genie User Experience Review

Spin Genie, whether playing on the website or the app, proved to be user-friendly. Joining, depositing, and finding our way around towards tickets and spins was a straightforward process. However, there were quite a few verification steps, understandable for fraud prevention and responsible gambling, though more than we are used to seeing. Once registered, both new and experienced players will easily find games, rooms, and promotions, thanks to an intuitive process and a clear menu on the main homepage. While functional and tidy, the design lacks much we'd call original, and the app mirrors the website's simplicity without introducing any particularly standout features. For new players, starting with daily promotions or exploring the Spin Genie games section is a good place to begin. Overall, Spin Genie provides a functional and accessible platform, but infusing a bit more personality into the design could really make the site stand out for both regulars and newcomers.

Spin Genie User Experience rating: 7 / 10

Spin Genie Rooms Review

Spin Genie hosts 10 bingo rooms, each offering something unique from the others. Despite a decent number of rooms, bingo feels somewhat secondary on the site. There's no free bingo, the welcome offer focuses solely on slots, and the Bingo page is largely dominated by slots.

In the bingo lobby, each room is represented by a fun tile displaying its info, making it easy to see what's available without having to jump into every room. Ticket prices range from 1p to £1, with the most common falling between 15-25p. While slightly pricier than some sites, the prizes are notably larger. Jackpots in rooms with 20-30 players ranged from £50 to £300- substantial for bingo. The Heavy Weight and Super Heavy Weight games, priced at 25p per ticket, boast impressive jackpots of £1700 and £3000, making them stand out in the bingo scene!

Spin Genie Rooms rating: 7 / 10

Spin Genie Best Bingo Rooms

Country Roads Bingo: Enjoy 75-ball American style bingo with ticket prices ranging from 3p to 25p. There's a progressive jackpot waiting to break, offering a chance to win big if you happen to strike lucky.

Drop Pots: This room featured a £63 prize with 34 players when we jumped in. Keep an eye on the massive progressive pot for an extra-thrilling game! The games run every 5 minutes in here.

Diamond Dazzle: With its pink and sparkly vibe, this room adds plenty of glitz to the lobby. Games are less frequent, but the jackpot was £150 when we played, and ticket prices from just 2p to 20p make it worthwhile.

Boom Box Bingo: Try out 80-ball bingo with frequent 1p tickets for a budget-friendly option. 80-ball bingo games go a little quicker too, which is fun.

Spin Genie Chat Review

Zoom Room Bingo: Fast 30-ball games run in here with frequent breaks in between them, leaving time to chat, even if the games were too quick to chat and watch effectively. Players here kept up the chat throughout, making it enjoyable and light-hearted. It's great to see them shout out 1TGs regularly!

Bingo Blast: Classic 90-ball bingo was available in this room; it was a bit quiet, but a nice atmosphere nonetheless. Players might not chat as much, especially when the room is less busy, but occasional congratulations for the winner make it friendly.

Big Night In: Settle in on the sofa with the telly on for a fun evening of bingo. This room, open only in the evening, is full of excitement, with players chatting and creating a lively atmosphere that we really enjoyed. This is what we love about online bingo- fun games, a warm atmosphere, and a sense of community!

Spin Genie Games Review

Spin Genie provides a bingo game selection featuring popular 90-ball and 75-ball options, along with less common but interesting 80-ball and speedy 30-ball games. Although the variety is good, it doesn't broach any particularly unique territory.

If you're a fan of 90-ball bingo, check out the sparkling fun of Diamond Dazzle. For those who enjoy 75-ball, the Country Roads Room is recommended, and Boom Box Bingo offers a lively game for 80-ball enthusiasts. Zoom Room is the spot for fast-paced 30-ball games.

While Spin Genie might not introduce really unusual variants, the selection caters to a few different preferences, offering a decent range for players looking to explore a variety of bingo options on the platform. Classic 90-ball is well represented by a few different rooms, and having some slightly less common options (30-ball and 80-ball) is a nice option for players wanting a change.

90-Ball: The traditional bingo with 90 balls, and cards showing three lines of numbers. Usually players win prizes for one line, two lines, and the full house. There are a few rooms offering this on Spin Genie.

80-Ball: Also known as Swedish Bingo, it's faster than 90-ball, but not quite as super-quick as 30-ball. Play on a 4x4 grid and match the pattern to win the prize. The Boom Box Bingo room has this available.

75-Ball: Popular in the States and now here too, played on a 5x5 card with a free space in the middle. Play for patterns like corners, checkerboard, or blackout. You can find it in the Country Roads Bingo room.

30-Ball: Speed bingo! These games are rapid, with a 3x3 grid and only 30 balls in play. Achieve a full house to be declared the winner in one of these fast-paced games. Find it in the Zoom Room.

Spin Genie Games rating: 7 / 10

Spin Genie Jackpots

Spin Genie offers various jackpots, in addition to the usual bingo and slot prizes. In the bingo rooms, some games feature progressive jackpots as well as the game prize, with the progressives often reaching thousands of pounds. While rare to break, when they do, they're huge! These jackpots trigger under specific conditions, like someone achieving bingo within a set number of calls.

Progressive slot jackpots are also available under the Jackpots tab. These games have continuously growing pots, visible on the yellow tab on the slot name tiles. The amounts can range from a few hundred pounds to millions! While we haven't hit one of these mega prizes yet, we can certainly dream of the possibility (we'd get our Ferrari in red)! These jackpots add an exciting layer to the gaming experience, with the potential for eye-wateringly big wins waiting to be landed.

Spin Genie Jackpots rating: 8 / 10

Spin Genie Penny Bingo

Spin Genie offers penny bingo games in a couple of rooms, although there isn't a dedicated room exclusively for penny tickets. The Zoom Room, Boom Box Bingo, and Jackpot Room Bingo all feature penny games intermittently, mixed with other ticket prices.

The Zoom Room hosts speedy 30-ball bingo games lasting around a minute, making penny tickets an affordable choice. In Boom Box Bingo, which features 80-ball games, you'll find quite a few penny games, making it the top spot for 1p tickets. The Jackpot Room also offers 1p tickets at times, providing a chance to win big in 90-ball games. True to its name, this room is where you aim for the huge jackpot prizes, and playing for just a penny per ticket allows you to spend very little with the potential for huge winnings. That's always a winning combo in our opinion!

Spin Genie Penny Bingo rating: 7 / 10

Spin Genie Side Games Review

Spin Genie offers a variety of extra games alongside bingo, meaning that you can enjoy side games within the bingo rooms. These side slot games provide a delightful way to pass the time between bingo rounds, injecting extra excitement during breaks. The convenience of having slot games within the bingo rooms allows for seamless switching between games without leaving the room. While the current selection of side games is decent, offering more options would provide players with a broader range of choices. They are enjoyable for short breaks, yet a more extensive selection would give players an even better chance of finding a game they'll love. Outside of the bingo rooms, Spin Genie boasts a truly impressive array of games, including slots, casino, and Slingo in dedicated sections. While Spin Genie's side games add some fun during waiting periods, a larger collection accessible from the bingo rooms could further the overall enjoyment of a bingo player's experience on the site.

Spin Genie Slot Games Review

Spin Genie boasts an incredibly massive slots collection, with over 5300 games, making it possibly the largest slot catalogue we've seen! Despite this impressive range of games to pick from, the filter options to help you sort through them are somewhat limited. You can explore trending games, exclusive slots, Megaways, and new releases in dedicated sections, but there are no tools to filter games by specific features, which could have been handy given the vast selection. Nevertheless, Spin Genie is a true winner for any slots enthusiast, offering thousands upon thousands of slots to explore. The casino also regularly introduces new games, so keep an eye out for fresh additions to the collection, ensuring there's always something exciting to discover in the world of Spin Genie slots.

Spin Genie Top Slot & Games

Fluffy Favourites

This riotously popular slot is cute and cuddly, but don't worry, its bonus rounds sure pack a punch. The Toybox Pick round let you pick prizes of up to 100x your bet, the Free Games feature will give up to 25 free spins (with up to 15 re-triggers), and the elephant scatter symbol also acts as a double-multiplier wild!

Fluffy Favourites

Rich Wilde and the Book of Dead

Look out for traps and mummies in this Egyptian treasure hunter themed slot. There are free spins up for grabs with the wild scatter symbol, the golden book. When your free spins begin, a symbol will be chosen at random. During your free spins, if this symbol lands in a winning combo, it will expand to cover the whole reel and make that win even bigger.

Rich Wilde and the Book of Dead

Sweet Bonanza

Lovers of Candy Crush will find this game a sweet delight. Forget complicated paylines; win when 8 or more of any symbol appear anywhere on the grid. The lollipop is the scatter symbol; get four or more to launch a free spins round. The rainbow bomb symbol is a multiplier; it may appear during the free spins round, and will give a random multiplier from 2x to 100x.

Sweet Bonanza

Wolf Gold

The wilds of the desert await; match eagles, cougars, bison and more as you hope for a win. Trigger bonus rounds like the Money Respin feature, Free Spins, and unlimited respins during the free spins bonus round.

Wolf Gold

Spin Genie Additional Games rating: 10 / 10

Spin Genie Mobile and App Review

Spin Genie is a user-friendly site that works seamlessly on both desktop and mobile devices. When accessed through a mobile browser, it adapts to a mobile-friendly layout designed for smaller screens. Alternatively, you can download the app for easy, one-tap access without going through the website. The app is easy to use and is set up very similarly to the desktop site, maintaining the same layout and artwork. Keep in mind that an internet connection is necessary, and be cautious of data usage, especially with data-heavy video slots.

Whether using the desktop site, the mobile site or the app, switching between them is smooth due to their nearly identical layouts and seamless connectivity. While the app is convenient for on-the-go play, it's essential to note that the entire slots catalogue is not available; only 1200 out of the total 5000 games can be accessed through the app.

Spin Genie Mobile rating: 7 / 10

Spin Genie Responsible Gambling

Spin Genie prioritises responsible gambling with a dedicated section featuring player protection tools and useful resources like GamStop and BeGambleAware.

GamStop: External to Spin Genie, this portal allows you to self-ban temporarily or permanently from all licensed gambling sites in Britain. The Spin Genie responsible gambling page provides information on this service.

Account Freeze: Take a 24-hour or 1-6 week break by temporarily locking your account. This short-term block helps you cool off and prevents you from accessing your account at all during the freeze period.

Self-Exclusion: Lock your account until you actively request its unlocking. There's a minimum 180-day wait before reactivation, promoting responsible play.

Deposit Limits: Set restrictions on your daily, weekly, or monthly deposits to manage spending effectively.

Reality Check: Automatically activated, this feature sends a pop-up reminder after a while logged in on the site, prompting you to take breaks. You can adjust or deactivate it based on your preferences.

Spin Genie Responsible Gambling rating: 8 / 10

Spin Genie Banking Review: Available Payment Methods

Spin Genie has a minimum deposit of £10, which is very common among UK casinos. However, it's worth noting that the although the minimum deposit to qualify for the welcome offer is £10, players will have to deposit £20 if they wish to also claim Port Points. The minimum withdrawal is also £10, which is reasonable. Depositing and withdrawing funds is a straightforward process through the site cashier, even for those new to online gambling. Spin Genie offers a variety of payment options, including debit cards, PayPal, paysafecard, Apple Pay, Skrill, Trustly, Payz, and Sofort. Withdrawals are reasonably fast, with processing taking a few hours and the overall transaction spanning either just a few minutes, or up to 7 working days. The prospect of same-day withdrawals is appealing, although certain methods, like wire transfers, may take up to a week. In summary, banking on Spin Genie is hassle-free, allowing players to focus on enjoying their gaming experience.

Available Payment Methods:

Money Bookers / Skrill Money Bookers / Skrill card icon
Maestro Maestro card icon
Visa Visa card icon
Master Card Master Card card icon
Paypal Paypal card icon
Paysafe Card Paysafe Card card icon
Apple Pay Apple Pay card icon

Spin Genie Payment Methods rating: 8 / 10

Spin Genie Banking Review: Depositing

Signing up on Spin Genie involves a surprisingly detailed registration process, including entering your occupation and monthly income. The site then sets a spend limit based on your income, a rigorous step for security and responsible gambling, and certainly a bit more involved than we've seen on other sites. Once fully registered, depositing is straightforward. The cashier is easily found with the "Deposit" button. Deposits, starting from £10, are accepted via debit cards, PayPal, paysafecard, Apple Pay, Skrill, Trustly, Payz, and Sofort, providing a good selection that is likely to suit most players. Depositing takes only a minute, with the money instantly credited to your account upon completion of the transaction. This simplicity makes the deposit process on Spin Genie quick and convenient, though getting signed up to the site might take a little more effort than usual.

Spin Genie Depositing rating: 7 / 10

Spin Genie Banking Review: Withdrawals

Withdrawing on Spin Genie is pretty easy to do. As long as your account has £10 or more and no active bonuses, you can withdraw in just a few simple steps. It's important to note that if you have an active bonus, you can request it be removed so that you can make a withdrawal. The minimum withdrawal amount is £10, keeping things in line with the minimum deposit requirement, which is quite standard. The withdrawal processing time is a few hours, consistent across all payment methods. The additional time for the withdrawal to clear depends on your chosen payment method. The quickest turnaround is nearly instant once the processing is done, while wire transfers may take up to 7 working days, which is still faster than many competitors. Overall, Spin Genie provides a relatively good experience for withdrawal times.

Spin Genie Withdrawing rating: 7 / 10

Spin Genie Customer Service Review

Customer service on Spin Genie is not bad, offering several support options. From 6 am to midnight, you can access live chat once you have logged in. Initially, it connects you to a chat bot, and we eventually discovered that to speak directly to a support staff member, you must explicitly ask the chat bot to "speak to someone"; no option is provided for this. However, even once you've done this, the live chat response is not instant; it informed us of a potential 6-hour wait for a reply, which is somewhat disappointing for a live chat service.

Alternatively, you can reach out through email at contact@spingenie.com or use a troubleshooting form for technical issues while using the site. Having these contact methods provides users with a couple of different avenues for seeking assistance, though none that are likely to provide a response in under an hour.

Spin Genie Customer service rating: 7 / 10

Spin Genie Available Support

Email Address contact@spingenie.com
Live Chat Yes

Conclusion

In our time on Spin Genie, a few different things caught our attention while we played. The website's design is neat and user-friendly, though a touch more personality could enhance its memorability. The bingo game variety, including less common 80-ball and speedy 30-ball, caters to diverse preferences. Side games add extra fun, but a wider selection would be appreciated. Customer service was available, albeit not very swift in response, which was a bit disappointing. Despite a somewhat generic feel to the branding, the standout feature is the site's simplicity, making navigation effortless. A noteworthy highlight is the daily guaranteed offer, providing a consistent play boost. The slot catalogue is Spin Genie's most impressive facet, with over 5000 games to choose from.

Spin Genie offers a decent platform for bingo enthusiasts and a great option for slots fans. While some areas could use more flair, the overall experience is enjoyable and worth exploring.

Spin Genie Overall rating for Spin Genie: 7.5 / 10