Sugar Bingo: A Review of Offers, Bonuses and Promos

Sugar Bingo
Portometer 7.2 out of 10

Deposit £10, Play With £40

  • 1. Plenty of free bingo2. Live chat, email, and phone support for all customers3. Penny bingo games available throughout the day

New players only. Valid until further notice. Min dep £10. 200% Bingo Bonus [BB] max £20 + 100% Game Bonus [GB] max £10. WR: 4x Bingo Bonus; 35x games bonus. WR vary by game. GB valid on selected games only. GB wins cap: £100 + initial bonus. UK: deposit balance can be withdrawn at any time. Country restrictions apply. 18+. Full T&C apply.

Sugar Bingo Review Intro

Sugar Bingo, with its cheerful palette of pink, blue, and yellow, welcomes players to a vibrant online bingo site. The site's design is nice and simple, and its colour scheme is reminiscent of its sister sites, although it lacks any sugary sweet treats in the artwork, despite its name. Being part of a network gives Sugar Bingo both benefits and downsides. On the upside, players can enjoy bigger shared jackpots and the expertise that comes with a larger network running the show. However, being part of a network means that Sugar Bingo lacks originality; it is a carbon copy of its sister sites with no theme-specific artwork at all. Overall, Sugar Bingo provides a lively and engaging gaming experience, but its network affiliation brings both perks and downsides to consider.

Our Sugar Bingo Review Score

We checked out every part of Sugar Bingo's website to give you a complete review, looking at everything on the site. We gave each part a score and gave an overall rating. This helps you easily decide if Sugar Bingo is what you like. Here's our in-depth review covering everything about Sugar Bingo.

Welcome Offer Rating 8 / 10
Existing Player Promotions Rating 7 / 10
VIP & Loyalty Rating 7 / 10
Product Rating 7 / 10
Branding Rating 7 / 10
User Experience Rating 7 / 10
Bingo Rooms Rating 7 / 10
Bingo Games Rating 7 / 10
Additional Games Rating 7 / 10
Mobile Rating 7 / 10
Responsible Gaming Rating 8 / 10
Jackpots Rating 7 / 10
Penny Bingo Rating 8 / 10
Payment Methods Rating 7 / 10
Depositing Rating 7 / 10
Withdrawing Rating 7 / 10
Customer Support Rating 7 / 10
Overall Score 7.2 / 10

Sugar Bingo ranks #27 out of 863 sites on BingoPort!

Sugar Bingo Pros & Cons

Want a brief look at the good and bad of Sugar Bingo but don't have time for a full review? Find a quick summary of the site's main pros and cons here:

  • 1. Plenty of free bingo2. Live chat, email, and phone support for all customers3. Penny bingo games available throughout the day
  • 1. Customer support options are tough to locate2. No casino games on the site3. Limited variety of bingo games4. Only debit cards and PayPal are accepted for deposits

Sugar Bingo New Customer Welcome Offer

Deposit £10, Play With £40

New players only. Valid until further notice. Min dep £10. 200% Bingo Bonus [BB] max £20 + 100% Game Bonus [GB] max £10. WR: 4x Bingo Bonus; 35x games bonus. WR vary by game. GB valid on selected games only. GB wins cap: £100 + initial bonus. UK: deposit balance can be withdrawn at any time. Country restrictions apply. 18+. Full T&C apply.

Sugar Bingo Offer Breakdown

When you join Sugar Bingo, you'll be entitled to claim the welcome offer on your first deposit. This is advertised as "Deposit £10, Play With £40", but what does that really mean?

The 'play with £40' breaks down like this. You'll get a 200% bingo bonus, maximum £20, which is a strange way to write this; it will only ever be £20 as the minimum deposit is £10. As well as this £20 bingo bonus, you will also get a 100% games bonus, maximum £10. These two bonuses, plus your £10 deposit, make up the £40 you can play with.

The bingo bonus has a wagering requirement of x4, and the games bonus has a wagering requirement of x35; these are both pretty standard across the industry. Overall, you'll get £20 bingo bonus, £10 games bonus, and your cash deposit to play with.

Sugar Bingo Welcome Bonus Our Verdict

This offer from Sugar Bingo is good! Players get £30 in bonuses, which is very decent for just a £10 deposit. The bonus is split into bingo and slots, so players can try both games when they join, and the offer is more likely to suit everyone if there's a bit of both included. If you don't want one bonus or the other, you can always wait for it to expire or ask the customer service team to remove it from your account. The fact that Sugar Bingo gives its games bonus as a bonus amount and not free spins is also good; games bonus lets players choose what to spend it on, whereas free spins are usually locked to one specific slot.

Overall, this is a really nice offer. It's a good bonus amount for the required spend, it includes both bingo and slots, and it gives players the choice on which games to spend their bonus on.

Sugar Bingo Welcome offer rating: 7 / 10

Using The Sugar Bingo Welcome Bonus

When you join a new site, you'll be busy checking out the games and acclimatising yourself to the site. The last thing you want is a complicated process for claiming your welcome offer. Thankfully, claiming the offer on Sugar Bingo is simple:

1. Sign up, or log back in, to access your Sugar Bingo account. Signing up is easy, and just takes a few minutes and some basic personal details.

2. You'll be asked to verify your account. This means providing scans or pictures of ID or documents to prove your identity and your address. You can contact customer support for help if you're not sure how to do this.

3. Once you're verified, you can go to the cashier by clicking 'Deposit'. This is where you'll handle all your money transactions.

4. In the cashier, choose your deposit method and amount. Once you click to submit, the money will be in your account within seconds.

5. Enjoy playing on your new site!

Sugar Bingo Welcome Bonus Terms

New players only. Valid until further notice. Min dep £10. 200% Bingo Bonus [BB] max £20 + 100% Game Bonus [GB] max £10. WR: 4x Bingo Bonus; 35x games bonus. WR vary by game. GB valid on selected games only. GB wins cap: £100 + initial bonus. UK: deposit balance can be withdrawn at any time. Country restrictions apply. 18+. Full T&C apply.

Show full terms

Hide full terms

This welcome offer is only valid on first-time deposits.
In order to qualify, players must deposit a minimum of £10.
This is an ongoing promotion, currently without an end date. We will provide reasonable notice of when the promotion is to come to an end.
This offer may not be combined with any other offer.
The bingo bonus will be credited in bingo bonus funds to your bingo bonus bankroll.
Real money winnings generated as a result of purchases of bingo cards will be credited to your real money bankroll. Bingo bonus winnings generated as a result of purchases of bingo cards will be credited to your bingo bonus bankroll.
Bingo Bonus wagering requirements: you must wager x4 (of your Bingo Bonus amount).
The Bingo bonus is 200% of your deposit.
The maximum total Bingo bonus you can receive from the promotion is £20.
The Games bonus is 100% of your deposit.
The maximum Games bonus funds you can receive from the promotion is £10.
Games Bonus wagering requirements: You must wager x35 (Bonus amount). Only wagering with games bonus funds will count towards the wagering requirements.
The Games bonus will be credited in games bonus funds to your games bonus bankroll. Games bonus funds can be played on Instant Games only.
Game Bonus valid on selected games only.
Please note that not all Instant Games contribute the same amount towards the wagering requirements. The following is a list of contributions for each individual game type: Video Slots, PJP & Slots, Arcade, Scratch Cards& Keno – 100%, Hi-Lo Games, Roulette Games, Live Roulette, Blackjack Games, Live Blackjack Games & Video Poker- 0%. For example: if you wager £500 on Roulette, there will be no contribution towards the wagering requirements.
Funds won from a games bonus can be transferred to real cash up to the value of £100, plus the initial bonus amount granted.
Wagering order: when placing a bet, real money funds will always be used before bonus funds.
If you request a withdrawal from your real money bankroll before fulfilling the following wagering requirements you will lose all active / pending bonus funds.
Withdrawing funds: The amount you can withdraw from your account is subject to a minimum withdrawal amount. If your withdrawal request is for less than the minimum amount, the amount you have requested to withdraw will be returned to your Bankroll.
UK Only: Your deposit balance (defined as Transaction Balance under our Withdrawal Policy) is available for withdrawal at any time. General withdrawal terms apply. For further info see our Withdrawal Policy.
Sugar Bingo may vary or cancel any promotion, bonus or special offer at any time. Other than where necessary to prevent fraud or other similar unlawful behaviour, any such variation or cancellation will not apply to you if you have already opted into the promotion, bonus or special, made a deposit in expectation of receipt of a bonus or other benefits offered, and/or commenced play in relation to the promotion, bonus or special offer prior to the date of the communication of the variation or cancellation.
We reserve the right to deny bonuses, if you were found taking advantage of our bonus offers or any other deceitful activity cross the Sites operated by the Company.
Players located in Northern Ireland cannot participate in this promotion
Sugar Bingo full bonus policy.
Sugar Bingo Full Terms & Conditions apply
18+ only.

Sugar Bingo Free Bingo & Newbie Rooms

At Sugar Bingo, there are six cool free bingo rooms, each with different jackpots and entry rules. The prizes vary from up to £50 in The Biggie to a whopping £500 in The Supreme. The Long Term Loyalty and Most Loyal rooms also offer free tickets as part of loyalty rewards, giving players more chances to win without spending a penny.

Playing free bingo is a fantastic way to have fun and even win without spending any money. While you may need to make a deposit to access most free bingo rooms, once you're in, you can get tickets for free during your access period. It's a great thank-you bonus for depositing, making players feel appreciated.

The newbie room "The Biggie" at Sugar Bingo gives three days of free bingo after registration. New players can of course dive into any room once they've deposited. If you claimed the welcome bonus, you also have a free bingo bonus to enjoy while playing!

More Sugar Bingo Welcome Offers

Sugar Bingo offers just one welcome package, a typical thing to see on bingo sites. It's quite rare to find more than one welcome offer, and Sugar Bingo follows this trend.

Despite only having one offer, Sugar Bingo stands out because its welcome offer combines a bingo bonus with a games bonus too. This makes it appealing to players who enjoy bingo, slots, or both. Whether you're a bingo enthusiast, a slot fan, or someone interested in trying both for the first time, this welcome deal has you covered. It serves as an excellent introduction to the site, catering to all player preferences. With a mix of bingo and slot perks, Sugar Bingo's welcome offer ensures an enticing start for all players.

Sugar Bingo Technical Specifications

Site Name Sugar Bingo
Software Dragonfish
Welcome Offer

Deposit £10, Play With £40

No Deposit Bonus None
Free Bingo Yes
Promotions Yes
Min. Deposit £10
Min. Withdrawal £10
Deposit Methods
  • Visa card icon
  • Master Card card icon
  • Paypal card icon
Established 2014
UK Gambling Commission License number 58267

Sugar Bingo Review: Existing Player Promotions

Player promotions are a big deal on any site, rewarding your play, offering exciting incentives, and adding creative ways to enjoy the games. While there aren't a ton of promotions on Sugar Bingo, they do have some to spice up your play. If you're seeking never-before-seen offers, this might not be the ideal site for you. However, if you enjoy a little extra now and then while playing, Sugar Bingo has things to offer.

Although the promotions may not be wildly exciting, they provide a nice touch for players who appreciate occasional boosts in their gaming experience. It's impossible to see what promotions are on offer until you log in; there's no logged-out promotions page. And once you are logged in, your offers will be personalised and will mainly arrive by email.

Trophies - complete challenges like playing certain games or winning a certain amount, and you'll earn trophies. Collect trophies to earn spins on the prize wheel, where you can win treats.

Free Spins - Get Free Spins on Sugar Bingo in different ways - spin the prize wheel, grab a deposit offer, or play bingo rooms with free spins as jackpots. Free spins are usually tied to a specific slot, and let you play it for free.

Bingo or Games Bonus - Sugar Bingo sometimes offers straightforward deposit deals. Deposit money, and you'll receive a percentage of that as an extra bonus. This bonus allows you to play without using your cash, but remember, there's a wagering requirement attached.

Sugar Bingo Existing Player Promotions rating: 7 / 10

Sugar Bingo Review: VIP & Loyalty

As you play, collect trophies to unlock spins on the Trophy Wheel at Sugar Bingo. Trophies are earned by meeting specific criteria, such as playing a certain amount in a day, trying out a specific slot, or winning a set amount on slot games.

Accumulating trophies not only adds to your collection but also progresses you toward unlocking spins on the prize wheel. Each spin guarantees a prize, which could include treats like free bingo or spins, loyalty coins, or a combination.

While Sugar Bingo has a straightforward spend-for-points loyalty scheme, it's not very rewarding. Points are earned sparingly and have minimal value when exchanged for bonuses. You earn points for every £5 single bet on instant games or per 0.35p spent on bingo. However, exchanging 10,000 loyalty points only gets you £1 of bonus, making it less enticing. Fortunately, the trophy system provides more tangible and enjoyable rewards for players.

Sugar Bingo VIP & Loyalty rating: 7 / 10

Sugar Bingo Product Review

Sugar Bingo offers a fairly user-friendly experience, though finding certain pages like site T&Cs and additional support options can be a bit challenging. The straightforward design makes it easy to discover games and bonuses, but once logged in, the footer links disappear, making navigation a tad tricky.

Explore a range of bingo rooms on Sugar Bingo, catering to different preferences in terms of price, variants, and prizes. The rooms aren't overly crowded, and ticket prices are budget-friendly, ensuring games for everyone. Free and penny games are also available! After claiming your bonus, it's a good idea to try different bingo rooms and variants to give you a thorough introduction to everything Sugar Bingo has to offer.

The site's relaxed atmosphere and simple layout make using it enjoyable, and there's a convenient app for playing on the go. Overall, Sugar Bingo provides a pleasant gaming platform with diverse options and a simple style, making it a delightful online bingo site, although somewhat basic.

Sugar Bingo Product rating: 7 / 10

Sugar Bingo Branding Review

Sugar Bingo welcomes players with colourful artwork featuring generic images like a player and some bingo balls. The layout, an exact copy of its network siblings, makes for fairly easy navigation, providing you are only looking for games, promotions or banking. If you want things like site T&Cs or FAQs, you're going to have a tough time finding them once logged in, as the footer links disappear. While not brimming with artwork, the design has a consistent colour scheme throughout. Interestingly, the banner takes on a pirate theme once logged in, perhaps mistakenly borrowed from sister site Booty Bingo. Sugar Bingo opts for simplicity, avoiding specific themes and keeping its look generic.

The straightforward design of Sugar Bingo ensures a friendly experience, prioritising the basics for both new and experienced players. Despite having slots on the site, Sugar Bingo has a distinct bingo feel. This simplicity creates a welcoming and enjoyable space for players seeking straightforward play with a touch of excitement.

Sugar Bingo Branding rating: 7 / 10

Sugar Bingo User Experience Review

Playing on Sugar Bingo, whether on the website or the app, is easy and convenient. The layout fits with what we'd expect from a straightforward bingo site, making it easy to discover slot games, bingo rooms, and promotions. For new players, arriving on the app or website homepage won't be overwhelming, as clear links direct you to games and promotions. The majority of the homepage highlights promotions and games, ensuring easy access to the site's key features, even if you're unsure where to start. Despite lacking flashy elements, the site's simplicity ensures players won't get lost on endless complicated pages of information. Newcomers can begin by exploring promotions or diving into highlighted games and rooms on the homepage. Despite a somewhat generic design, the simple nature of Sugar Bingo makes playing hassle-free and enjoyable. It makes a great choice for players who don't want fuss, just games.

Sugar Bingo User Experience rating: 7 / 10

Sugar Bingo Rooms Review

Sugar Bingo has 23 bingo rooms, offering something for every player's taste. Some rooms are linked with other network sites, easily identified by "Linked & Loaded" in the name. The bingo lobby features paid games, free games, and loyalty games, ensuring options for everyone, regardless of your budget or play style. Notable rooms like Money Penny, with 1p tickets, and the unique Suit Up room, played with cards, caught our attention and provided a great time. Free and penny games are available 24/7, offering budget-friendly fun for all. Even the priciest tickets we found were only £1, offering a chance for big prizes without spending much. In summary, Sugar Bingo's bingo rooms provide an enjoyable experience with a variety of choices for players with different budgets and preferences.

Sugar Bingo Rooms rating: 7 / 10

Sugar Bingo Best Bingo Rooms

Suit Up: Instead of regular bingo balls, Suit Up uses 52 playing cards. It's a fun and unique way to play, adding a bit of variety to your typical bingo game. Your bingo ticket is a hand of five cards, and you match them as cards are drawn.

Penny Express: 90-ball bingo is played here, and the ticket prices vary. Despite the name, they aren't always a penny! Tickets were 5p when we joined, and there was a pretty juicy progressive pot of £1400 tempting us, though it didn't break while we played, sadly.

Mystery Jackpot: In this room, the prize can be anywhere from £10 to £500, and it stays a secret until someone wins! It adds extra excitement to your bingo game with a surprise twist at the end.

Sugar Bingo Chat Review

Linked & Loaded 90: This linked game had about 12 players, but the chat was still quiet. We were a bit disappointed that no one was really speaking.

Gold Blitz Bingo: We joined this room hoping to win the intriguing free spins jackpot, but only a few players were there. Sadly, there was no chat happening, despite our efforts. A shame, but not unusual on a smaller site.

Gimme More: This room had a bit more action with 22 players, but the chat was still silent. There were a few 'well done' comments, but that was it. We had hoped to see players chatting with each other and keeping the room lively, but no such luck.

Sugar Bingo Games Review

Sugar Bingo offers a small variety of bingo games to suit different tastes. From the £777 room with exciting 90-ball games and a jackpot of up to £777 to the lively Bingo Bash featuring fun 75-ball games, there's a classic game for everyone. For a unique twist, the Suit Up room uses 52 playing cards, adding a creative touch to the game. However, compared to some competitors, the available bingo variants are limited, with only 90-ball, 75-ball, and 52-card options.

As part of a network, Sugar Bingo shares a layout with its sister sites, giving a familiar feel to players acquainted with the network. An fun feature is the dedicated section for bingo games offering free slot spins as jackpots, bringing an innovative twist to traditional bingo. With a few different options to check out, Sugar Bingo's game selection ensures an enjoyable experience for bingo enthusiasts.

In 90-Ball bingo, you use cards with three lines. You can usually win a prize for one line, two lines, and a full house. Sugar Bingo has many 90-Ball rooms, some with special features like progressive jackpots or particularly cheap tickets.

75-Ball bingo has a 5x5 grid with 24 numbers. Players match lines or patterns to win. Sugar Bingo has a few 75-Ball rooms, including Gimme More and Mystery Jackpot.

This unique variant uses playing cards from a 52-card deck, not numbered balls. Your goal is to match every card in your hand of five! Since you only need to match a five-card hand, these games can be quick.

Sugar Bingo Games rating: 7 / 10

Sugar Bingo Jackpots

At Sugar Bingo, the bingo game jackpot prizes vary based on the ticket price and the number of players buying into the game. Some rooms offer small jackpots, just a few pence if there are only a few players, while others can go up to hundreds of pounds. This does mean that it's hard to predict what a game's jackpot is going to be until right before the game starts, when everyone has bought tickets. For even more excitement, some rooms even offer free spins as prizes.

Several rooms, including Gimme More, Linked & Loaded, and Penny Express, feature progressive jackpots. While these jackpots don't break often, they can reach thousands of pounds, making them a tempting possibility!

It's worth knowing that some of Sugar Bingo's rooms are connected to other sites in the network. This means players compete with others from multiple sites for the bingo jackpots.

Sugar Bingo Jackpots rating: 7 / 10

Sugar Bingo Penny Bingo

Sugar Bingo is an excellent choice for budget-conscious players, offering fantastic penny bingo options throughout the day, not just limited to one or two games like some sites. The standout Money Penny room provides 1p tickets, ensuring consistently affordable play that keeps the fun going without burning through your money. Other rooms, including Bingo Bash, also feature penny bingo games now and then, mixed in with other games. Even in rooms with chances to win free spins, tickets are just 2p, remaining budget-friendly even if you play several games in a row. With various penny options, Sugar Bingo ensures players can enjoy bingo without breaking the bank. Whether you prefer classic bingo or aim to win free spins, the site's affordable ticket prices make it a top destination for those looking to have fun while minding their budget.

Sugar Bingo Penny Bingo rating: 8 / 10

Sugar Bingo Side Games Review

Sugar Bingo provides a nice variety of side games to add extra fun while playing bingo. Having slot games right in the bingo rooms is a definite plus, allowing easy switching between games without leaving the room. These side games serve as a good pastime during breaks, adding extra excitement and chances to win. Although the variety isn't bad, having more options would give players greater choice. While enjoyable for short breaks, a wider selection would cater to different player preferences. Sugar Bingo's side games offer a decent diversion, making waiting periods more fun, but a bigger collection could enhance the overall experience, providing even more enjoyment for players. The convenience, excitement, and chances to win in the side games give Sugar Bingo a boost, providing something for those seeking bingo with something to do between games.

Sugar Bingo Slot Games Review

Sugar Bingo offers a decent selection of over 300 slot games, keeping things simple compared to some competitors' sites, which can have as many as 1000+. The site promotes a Top 10 list, providing a starting point for players, along with trending games and new releases for added freshness.

Notably, Sugar Bingo excels in its Slingo games, combining slots and bingo for an exciting new way to play. There's a dedicated section just for these games, and we tried plenty of them! Although the slot collection may not be the largest, there are some decent games, and new releases are added so the catalogue stays fresh. While it may lack quantity, the quality and fun factor are undoubtedly present in Sugar Bingo's slot game selection. Players can explore games by searching for a title, or if you don't know where to start or are feeling overwhelmed, there are plenty of suggestions listed to get you on your way to a great time.

Sugar Bingo Top Slot & Games

Agent Jane Blonde Returns

Secret agent Jane Blonde is back in this sequel slot. The graphics are sharp and dark with bright neon, and the respins feature is great fun. Land 2 scatter symbols to trigger it, and watch as the scatters transform into wilds.

Agent Jane Blonde Returns

Crystal Lotus

Dazzling bejewelled flowers spin in this 5 reel slot. The Lotus symbol is an expanding wild, meaning when it lands on reels 2, 3, or 4, it will cover the whole reel and will substitute for all other symbols. The paylines will pay both directions.

Crystal Lotus

Immortal Romance

This darkly gothic love story features several special features, including the randomly-triggered Wild Desire feature, which turns up to 5 reels wild, and the Chamber of Spins which offers a variety of features including top bonuses of free spins, increasing multipliers, and re-triggers.

Immortal Romance

Shaman's Dream

Teepees, totem poles, and dreamcatchers feature in this Native American slot. Win yourself 15 free spins with tripled wins when you get three or more dreamcatcher scatter symbols, and the wolf symbol substitutes for all symbols except the scatter. If your winning combination includes the wolf, your win will be doubled!

Shaman's Dream

Sugar Bingo Additional Games rating: 7 / 10

Sugar Bingo Mobile and App Review

Gaming on mobile devices is easy with Sugar Bingo, offering a fully responsive version of their main site for mobile users. It's just like playing on the desktop website, only built in a more convenient way for a phone! The mobile version has all the same features as the desktop site, featuring the same menu offering everything from bingo and slots to promotions. Unfortunately, Sugar Bingo does not have a mobile app. This is surprising, because many of its sister sites on the same network do have an app, but on Sugar Bingo, mobile players will have to play through the website.

Whether you're on the go or relaxing at home, Sugar Bingo's mobile play ensures a seamless gaming experience. With the mobile site, you won't miss out on the fun, making gaming accessible wherever you are.

Sugar Bingo Mobile rating: 7 / 10

Sugar Bingo Responsible Gambling

Sugar Bingo is committed to responsible gambling and offers tools for a safe and enjoyable experience. To find information on responsible gambling, log in, click on the person icon, go to the "My Zone" menu, and select Useful Links. Here, you'll discover the following safer gambling tools:

Self Assessment Test: This takes you to a questionnaire on GamCare to check if your gambling habits are healthy or have slipped into problematic.

Activity Statements: Access details about your past play, deposits, and bets to keep track of your spending.

Game Time Reminder: You can choose to activate pop-ups every 30 minutes to 2 hours to remind you of your playing time and encourage you to take breaks.

Deposit Limits: Set daily, weekly, or monthly deposit limits to help you remember and stick to your budget.

Take a Break: Temporarily lock your account for 1 day to 6 weeks to prevent you from playing.

Self Exclusion: Ban yourself for 6 months to 5 years if you feel like you no longer wish to gamble.

Sugar Bingo Responsible Gambling rating: 8 / 10

Sugar Bingo Banking Review: Available Payment Methods

To deposit on Sugar Bingo, begin by creating an account and verifying your details with any requested documents- you may be asked for proof of ID and/or address. A photo of your driving licence, for example, would cover this. Once verified, make your deposit, with a minimum amount of £10. While this is reasonable for a bingo site, it's slightly higher than some others; the lowest we've seen on other sites is £5. The minimum withdrawal is also £10.

The deposit options are limited to debit card (Visa and Mastercard) and PayPal. Although these are major providers, the absence of alternatives might disappoint some players who prefer the added privacy that comes with third-party payment providers like Paysafecard or Neteller.

Despite the limited payment methods, the straightforward process ensures ease in depositing for players using debit cards or PayPal on Sugar Bingo. It only takes a minute to deposit, and the money will be straight in your account.

Available Payment Methods:

Visa Visa card icon
Master Card Master Card card icon
Paypal Paypal card icon

Sugar Bingo Payment Methods rating: 7 / 10

Sugar Bingo Banking Review: Depositing

Depositing money on Sugar Bingo is simple, but it's a bit basic compared to some other sites when it comes to payment options. The choices are limited to debit cards or PayPal, and that's it. While it's easy to deposit on Sugar Bingo, the payment methods lack the variety offered by some competitors with more choices. The minimum deposit is £10, which is reasonable, but could have been lower.

In terms of reliability and security, debit cards and PayPal are trusted methods. Widely used, they provide good protection for your money. So, even though the options are somewhat limited, they are safe and secure. If you're comfortable using debit cards or PayPal, depositing on Sugar Bingo is hassle-free and secure, ensuring your funds are in good hands. It's just a bit disappointing that the site hasn't expanded its depositing options, which might deter some players from joining.

Sugar Bingo Depositing rating: 7 / 10

Sugar Bingo Banking Review: Withdrawals

To withdraw on Sugar Bingo, make sure you have at least £10 in your account, as that's the minimum withdrawal amount. Begin your withdrawal by going to the cashier using the green "Deposit" button and selecting "Withdrawal" from the options.

Withdrawal requests on Sugar Bingo are typically reviewed within 1 working day and may take up to 5 more working days to complete. This falls in the middle-to-long range for withdrawal time; some competitors offer same-day transactions, while others take 10 days or more.

The withdrawal process is simple, and you have to withdraw to the same payment method used for depositing; this is a common rule across most UK bingo sites to prevent fraud. After withdrawal, the transaction will appear in your bank statement as "Broadway Gaming UK Ltd."

Sugar Bingo Withdrawing rating: 7 / 10

Sugar Bingo Customer Service Review

Sugar Bingo offers various ways to get help, but it can be a bit tricky to find them. The easiest way is through live chat; just click the chat bubble on the homepage. We got connected really fast, which is great for live chat, and talked to a real person, not a bot.

Besides live chat, you can find basic FAQs, an email address (, and a phone number (0808 238 9836) for help. While this gives you different ways to get support, finding them can be a bit of a puzzle. There's no "Contact Us" or "Support" at the bottom of the page or in the menu after you log in. We eventually found them under "My Zone," then "Useful Links," and finally "Support." It's a bit complicated, and Sugar Bingo could make it easier for players to find help.

Sugar Bingo Customer service rating: 7 / 10

Sugar Bingo Available Support

Phone Number 0808 238 9836
Email Address
Live Chat Yes


In summary, there was plenty we liked about Sugar Bingo, but overall, the site is very basic, and is almost identical to its sister sites. The site's simple design makes it easy for players to jump into the games, with offers and top games advertised on the homepage as soon as you log in. We especially enjoyed the Slingo games, and there were a surprising number to choose from. However, the limited deposit and withdrawal options were a drawback, and the verification process left us a bit frustrated as new players.

The customer service, once accessed, was helpful, but finding the support options proved challenging. Despite these setbacks, the Penny Bingo rooms and the exciting Mystery Jackpot added a delightful touch, making the experience worthwhile. While improvements in user-friendliness and more payment options could enhance Sugar Bingo, it remains a decent platform for players who value simplicity and classic games.

Sugar Bingo Overall rating for Sugar Bingo: 7.2 / 10