The Grand Ivy Casino: A Review of Offers, Bonuses and Promos

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The Grand Ivy Casino
63%
Portometer 6.3 out of 10

100% up to £300 + 25 bonus spins on Starburst

  • Luxurious VIP feel
  • Instant live chat help
  • Loyalty scheme
  • Huge prizes on offer

18+. New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £300 + 25 bonus spins on your 1st deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. BeGambleAware.org.

The Grand Ivy Casino Review Intro

The Grand Ivy Casino is one of the best White Hat Casino sites that we list with a slick, sophisticated, and sharp appeal. Designed with a classic luxury casino vibe, it has a theme of black and gold, and runs smoothly even on mobile. White Hat Gaming are known for high-quality sites with cutting edge style, and it's no surprise that The Grand Ivy Casino fits this mould. The site is easy to use, with menus across the top of the page, and also down the left-hand side, so everything is within easy reach. There is excellent customer service, interesting promotions, and of course, thousands of games. The Grand Ivy Casino specialises in slots, casino, live tables, and scratch, and there is plenty of each to be enjoyed. There's even an app so you can take your favourite games wherever you go. The Grand Ivy Casino seems to have thought of just about everything.

Our The Grand Ivy Casino Review Score

During our time as players on The Grand Ivy Casino, we have checked out every part of the site to bring you a complete review of this casino. However, if you just want the key points at a glance, you can see the scores we rated each aspect of The Grand Ivy Casino here.

Welcome Offer Rating 9 / 10
Existing Player Promotions Rating 7 / 10
VIP & Loyalty Rating 7 / 10
Product Rating 8 / 10
Branding Rating 8 / 10
User Experience Rating 8 / 10
Bingo Rooms Rating / 10
Bingo Games Rating / 10
Additional Games Rating 8 / 10
Mobile Rating 8 / 10
Responsible Gaming Rating 8 / 10
Jackpots Rating 7 / 10
Penny Bingo Rating / 10
Payment Methods Rating 7 / 10
Depositing Rating 7 / 10
Withdrawing Rating 7 / 10
Customer Support Rating 8 / 10
Overall Score 6.3 / 10

The Grand Ivy Casino ranks #700 out of 856 sites on BingoPort!

The Grand Ivy Casino Pros & Cons

Get all the info in bite-sized chunks here, with the pros and cons of playing on The Grand Ivy Casino. See what we loved most, and also the places where the site does not hold up to its competitors.

  • Luxurious VIP feel
  • Instant live chat help
  • Loyalty scheme
  • Huge prizes on offer
  • Many of the promotions have very high entry requirements
  • Loyalty scheme does not pay out much
  • No PayPal

The Grand Ivy Casino New Customer Welcome Offer

100% up to £300 + 25 bonus spins on Starburst

18+. New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £300 + 25 bonus spins on your 1st deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. BeGambleAware.org.

The Grand Ivy Casino Offer Breakdown

The welcome offer on The Grand Ivy Casino is incredibly straightforward as far as bonuses go. When you make your first deposit on the site, providing it is £20 or more, you'll get a 100% bonus match up to a maximum of £300. You also get 25 free spins on the slot Starburst as part of the package. As an extra perk, you'll also receive 500 loyalty points to get you started on the loyalty scheme.

Winnings from your free spins are given in bonus, and are capped at £100. Your free spins will expire after 72 hours. Your bonus will expire after 30 days, and all bonus has a 35x wagering requirement to turn it into cash that you can withdraw. Do note that the minimum deposit to claim this offer is £20, which is more than the site minimum of £10. 

The Grand Ivy Casino Welcome Bonus Our Verdict

This is a very simple offer to understand, which is always nice to see. A 100% bonus match is a very average welcome offer to see on a casino site, but the addition of 25 free spins does perk it up a little. The spins are for Starburst, which is a very popular slot, so is likely to appeal to most players.

The offer also includes 500 free loyalty points, which is quite a significant number taking you halfway to earning £5 bonus. Unfortunately, like most loyalty schemes, this one is not particularly rewarding when you consider spend to return.

The wagering requirement on the bonus and the winnings from free spins is 35x, which is the standard amount we usually see on casino sites.

Overall, the offer is moderately decent, but the downside is definitely the £20 minimum deposit requirement. Minimum deposit on the site is £10, so it's disappointing that you have to deposit more to claim the welcome offer.

The Grand Ivy Casino Welcome offer rating: 7 / 10

Using The The Grand Ivy Casino Welcome Bonus

To make your first deposit and claim the welcome bonus, here is what you will need to do, broken down step by step:

1. Create an account- it's free to register, and you'll need to enter your personal details to get started. This should only take a couple of minutes.

2. Once you're logged in, go to the cashier by clicking Deposit. You don't need to opt in for the welcome offer.

3. Choose your payment method and deposit amount. The minimum deposit on the site is £10, but if you want the welcome offer, you will need to deposit £20 or more.

4. Once you confirm your deposit, your money (and welcome offer rewards) will be in your account instantly.

5. You'll have 72 hours to play your free spins, and 30 days before your bonus expires. Happy spinning!

The Grand Ivy Casino Welcome Bonus Terms

18+. New players only. Min. deposit £20. Max. bonus bet is £5. Bonus spins on selected games only and must be used within 72 hours. Winnings from Bonus spins credited as bonus funds and capped at £100. Bonus funds expire in 30 days, unused bonus funds will be removed. Welcome Offer is 100% match up to £300 + 25 bonus spins on your 1st deposit. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds count towards wagering contribution. Affordability checks apply. Terms apply. BeGambleAware.org.

Show full terms

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Details of the offer
This offer gives you the following bonus: 100% Deposit Bonus up to £300 and 25 bonus spins on Starburst on your first deposit.

Eligibility Requirements
To claim the offer, you must:
be over 18+ years of age;
have registered a new account;
have accepted our General Terms and Conditions;
reside in Great Britain; and
be verified (including having provided additional documents if requested).
You must not have any other active bonuses in your account to claim this offer. If you claim this offer while other bonuses are active, we may suspend your eligibility for this offer.

Claiming the offer
To claim the offer, you must access your new Grand Ivy account and place a first deposit of at least 20.
The bonus will be credited automatically to your account and will be reflected in your bonus balance.

Restrictions on the offer
Bonus spins may only be used on the following game(s): Starburst
Any bonus spins not used within 72 hours of being credited will expire and be removed from your account.
Any winnings from bonus spins will be credited as bonus funds. Each set of bonus spins credited as part of this Offer will have a cap on potential winnings of £100.
To convert bonus funds into withdrawable cash, you must satisfy the wagering requirement. For this Welcome Offer, this is equivalent to 35 times the value of the bonus funds and your cash deposit(s). You can only satisfy this wagering requirement using your bonus funds
Games contribute differently to the fulfilment of the wagering requirements. You may find the list of games and their respective contribution towards the wagering requirement here.
Bonus funds not used (i.e., wagered in accordance with term 9) within 30 days of being credited will expire and be removed from your account.
The maximum bet you can place using your bonus funds is £5. Should you wager higher than this amount using your bonus funds, we reserve the right to revoke such bonus funds and remove them from your account

Additional Terms
You may withdraw your cash deposits at any time unless we have reasonable grounds to suspect promotional abuse or irregular play. You can find more details about this here. However, if you make a cash withdrawal while your bonus is still active (i.e., before the wagering requirement has been fulfilled), you will forfeit such bonus and any associated winnings.
The minimum withdrawal from your cash funds is £20.
Your ability to wager beyond certain thresholds may be affected by affordability checks which we are required to carry out as part of our regulatory obligations.
Our Website Terms and Conditions and Standard Promotional Terms and Conditions apply in full to this Promotion. However, in case of conflict between them and this Offer’s terms, the latter will prevail.
Everything relating to our Loyalty Points system, including its terms, can be found here.
Terms and Conditions last updated on 10 November 2021 (version 4.3).
For welcome offer bonuses claimed before 10 November 2021 please see the applicable Promotional Terms 

The Grand Ivy Casino Free Bingo & Newbie Rooms

The Grand Ivy Casino is a go-to destination for slots and casino games, however it doesn't offer bingo options on its platform. While this might disappoint bingo fans, fear not! The Grand Ivy Casino compensates by providing an exciting variety of slot games, casino table games, and live casino experiences. The absence of bingo doesn't limit your choice of entertainment; there's still a wide array of games to enjoy.

If you're a fan of slots and classic casino games, The Grand Ivy Casino is a real gem. With hundreds of games neatly categorised into Slots, Live Casino, Popular, New, and more, you're in for a treat. The site also spices things up with fun promotions, adding extra excitement to every gaming session. While bingo enthusiasts may feel left out, The Grand Ivy Casino's focus on slots and casino games creates a straightforward and engaging platform, perfect for those seeking casino-oriented fun.

More The Grand Ivy Casino Welcome Offers

Keeping things straightforward, The Grand Ivy Casino offers a single welcome bonus – a 100% bonus up to £300, along with 25 free spins on the Starburst slot. All it takes to snag this deal is a minimum deposit of £20. The simplicity of this offer ensures that players easily understand the benefits without being bogged down by confusing terms. This bonus not only adds to your initial deposit, it provides both a bonus and free spins, letting players explore a preselected slot (Starburst) and spend their bonus on their choice of preferred game. It's important to note that the free spins are exclusively for Starburst, so if you're a fan of that slot or keen to give it a try, you're in luck! If you appreciate uncomplicated deals and enjoy spinning the reels on Starburst, this welcome bonus could be the perfect fit for you.

The Grand Ivy Casino Technical Specifications

Site Name The Grand Ivy Casino
Welcome Offer

100% up to £300 + 25 bonus spins on Starburst

1st Deposit Bonus 10,000 pts
No Deposit Bonus None
Free Bingo No
Promotions Yes
Min. Deposit £10
Min. Withdrawal £20
Deposit Methods
  • Money Bookers / Skrill card icon
  • Visa card icon
  • Master Card card icon
  • Neteller card icon
  • Paysafe Card card icon
  • Bank Transfer card icon
Established 2007
UK Gambling Commission License number 52894

The Grand Ivy Casino Review: Existing Player Promotions

The promotions at The Grand Ivy Casino present a mix of enticing offers for their players. The site notably offers big promotions, including free spins, huge cash giveaways, and opportunities to win tangible prizes like tech gadgets and holidays.

One aspect we liked was the variety in entry requirements for different promotions, catering to various player preferences. Whether you're a high roller or prefer smaller deposits, there's likely a promotion that suits your style. The diversity in promotions is a thoughtful touch, ensuring that not every promotion has the same entry criteria.

Another positive thing is the long-term nature of many promotions. Instead of a fleeting opportunity, players have time to engage and participate in different offers. This can be particularly appealing to those who enjoy a more consistent gaming experience rather than quick, time-sensitive promotions. Overall, The Grand Ivy Casino's promotions offer a solid range of options, from free spins to prizes, though lots do have very high entry requirements.

Holiday Spins Splash - this seasonal offer has players bet on featured slots for the chance to win a special Free Round Bonus prize.

Win £30,000 This Year - a promotion designed for high-rollers, depositing £1000 in any one month will qualify you to enter. Your wagers earn you entries to the draw, and one lucky winner will take home the whole £30,000 prize this year.

£500 Weekly Cash Giveaway - deposit £100 during the week to enter that week's prize draw for the chance to win a share of £500 cash.

The Grand Ivy Casino Existing Player Promotions rating: 7 / 10

The Grand Ivy Casino Review: VIP & Loyalty

There is a loyalty scheme on The Grand Ivy Casino, which is great news for players who like to get something back when they spend and play. The loyalty scheme is pretty simple; wagering earns you points, which you can then redeem for bonus money.

You'll earn different loyalty points for every £10 cash or bonus you wager, depending on what game you're playing; wagering on slots or scratchcards gives 2 points per £10, video poker gives 1 point, blackjack gives 0.5 points, and roulette gives 0.25 points per £10 wager.
Loyalty points can be redeemed as 1,000 points for £5 bonus. This is, like many loyalty schemes, unfortunately a lot of spending for not much back. However The Grand Ivy Casino's loyalty scheme is unusual in that it allows bonus wagers to accrue loyalty points as well as cash wagers. As far as loyalty schemes go, this one is not super high value, but many sites no longer have any loyalty rewards at all, so it's a nice perk rather than nothing.

The Grand Ivy Casino VIP & Loyalty rating: 7 / 10

The Grand Ivy Casino Product Review

The Grand Ivy Casino gives off an air of sophistication with a well-built and luxuriously designed website. Upon arrival, it's easy to navigate, directing you straight to the welcome offer with a deposit, followed by clear paths to discover the extensive game selection. The site boasts an impressive catalogue of over 2000 games, offering a diverse range for players.

The overall experience on the site was enjoyable, primarily due to its user-friendly design. The straightforward layout made it easy to find the games and promotions without unnecessary complications. The luxurious aesthetic adds a touch of elegance, creating a pleasant environment for players.

One feature we really enjoyed is the huge game collection, providing options for every taste. The diversity in choice caters to all different preferences, making it likely that players will find something to suit their style.

The Grand Ivy Casino Product rating: 8 / 10

The Grand Ivy Casino Branding Review

The branding of The Grand Ivy Casino emanates a luxury VIP feel, characterised by classic black and gold casino stylings that can be seen consistently throughout the site. The high-quality build of the site contributes to an overall polished look, creating a sophisticated ambiance. As players, the branding made us feel like we were entering an upscale casino, adding a touch of class to the gaming experience.

The use of classic casino tables in the artwork enhances the feeling of being in a real casino, elevating the overall atmosphere. The attention to detail and the cohesive incorporation of black and gold elements contribute to a visually appealing and cohesive branding theme. While the luxury branding may resonate with those seeking an elegant casino experience, it's important to note that personal preferences may vary, and some players may prefer a different aesthetic. Overall, The Grand Ivy Casino's branding effectively conveys a sense of sophistication and upscale gaming.

The Grand Ivy Casino Branding rating: 8 / 10

The Grand Ivy Casino User Experience Review

Navigating The Grand Ivy Casino site is simple, even for inexperienced players, making it highly user-friendly. The organised layout of the design ensures an easy experience for both seasoned players and those new to online casinos. Even for someone playing for the first time, figuring out where to go and what to do is straightforward.

The site's intuitive layout makes it easy for players to find their way around. The clear pathways and menus guide users seamlessly, helping them locate games and promotions without any confusion. This user-friendly aspect is particularly beneficial for those who might be new to online casinos.

The welcome offer, featuring free spins on Starburst, serves as a great starting point for new players. This popular slot choice provides an accessible entry into the gaming experience, giving players a taste of what The Grand Ivy Casino has to offer right from the beginning.

The Grand Ivy Casino User Experience rating: 8 / 10

The Grand Ivy Casino Rooms Review

The Grand Ivy Casino is very definitely a casino site, and therefore it doesn't offer any bingo games on its platform. Instead, it offers a variety of other choices, such as slot games, live casino games, and scratch games. While this decision may disappoint bingo enthusiasts, it opens up a diverse range of options for those into slots and casino play.

For players desiring a wide variety of different games to choose from, the lack of bingo may be a downside. However, if you're someone who enjoys the excitement of casino games over bingo, The Grand Ivy Casino will be perfect for you. With over 2000 games, it certainly has choice! The Grand Ivy Casino caters notably to those inclined towards slot and casino gaming. The absence of bingo might limit the site's variety, but for those seeking the thrill of casino play, it's a tailored fit.

The Grand Ivy Casino Rooms rating: / 10

The Grand Ivy Casino Best Bingo Rooms

The Grand Ivy Casino doesn't offer any bingo games at all, choosing instead to focus on a range of alternatives like slots, live casino, and scratch cards. While the absence of bingo may disappoint some players, it underscores the site's dedication to prioritising casino-style games and promotions, making it an excellent option for slot and casino game enthusiasts!

For those on the hunt for top-notch slot games, explore the New, Popular, and Top Slots sections on the site. These sections offer recommendations, trending slots, and all-time favourites for your enjoyment. The variety available on The Grand Ivy Casino includes plenty of familiar, well-known games, and if you're unsure about what to play, the site always provides suggestions to keep the gaming experience exciting and fresh. Even new players will be able to find something to start with, with the site's recommendations right there on the homepage.

The Grand Ivy Casino Chat Review

Even though The Grand Ivy Casino doesn't offer bingo, you can still chat while you play certain games. While bingo chat is not an option, you can engage in chat conversations when playing Game Show-style games in the live casino section. In many of these games, you have the opportunity to chat with both the dealer and fellow players, creating a dynamic and interactive atmosphere. The chat operates in a continuous feed, similar to a bingo room.

Just like in a bingo game, players often discuss the ongoing game – sharing thoughts on what they need to win, how their luck is holding up, and commenting on the results. While some players engage in small talk, the conversations mostly revolve around the game. This presents a fantastic way to enjoy the social aspect of bingo while immersed in the world of casino gaming.

The Grand Ivy Casino Games Review

The Grand Ivy Casino revolves around casino and slot games, meaning there's no bingo available. However, it compensates with various other gaming options like slots, live casino, and scratch games. While bingo enthusiasts might find this disappointing, the casino's focus on slots and casino games, along with enticing offers, caters perfectly to those seeking these kinds of games.

For individuals who seek sites with a big variety of game choices, the absence of bingo might be a drawback. But if the thrill of casino games outweighs your need for bingo, The Grand Ivy Casino will be a great choice of site for you. Boasting thousands of slots, it offers an extensive selection for players. Despite the lack of bingo, The Grand Ivy Casino ensures ample gaming choices for those eager to explore the world of slots and casino games.

The Grand Ivy Casino Games rating: / 10

The Grand Ivy Casino Jackpots

There isn't a specific section for Jackpot Slots on The Grand Ivy Casino, but that doesn't mean there aren't any! You can find the jackpot games in amongst the other slots, and if you search "jackpot" in the search bar, you'll see a great selection of Jackpot King games with progressive pots up for grabs. These games have prizes for winning a matching line, like slots usually do, but they also have an extra jackpot that sits waiting to break at any moment. This is fantastic for players who want to take a shot at the life-changing prize amounts, though it is a little disappointing that there isn't a specific section in the games lobby where you can find all the jackpot games in one place. That's quite common, so we're surprised that The Grand Ivy Casino doesn't seem to have it.

The Grand Ivy Casino Jackpots rating: 7 / 10

The Grand Ivy Casino Penny Bingo

The Grand Ivy Casino is all about casino games and doesn't include bingo in its game offerings. However, if you enjoy betting with just 1p, you have some options. In many slot games, your bet applies to each active payline. Some slots allow you to play with only one line active, enabling you to spin for just 1p. This way, you can stick to your 1p budget even when playing slots. Just keep an eye on the number of active paylines to avoid exceeding your planned spending! The Grand Ivy Casino lets you adjust your bet amount, offering affordable and flexible choices in slot games. This feature makes the gaming experience budget-friendly and enjoyable, especially for players who prefer lower-cost options. So, if you're looking to keep things economical, The Grand Ivy Casino has you covered. That said, as a casino, it does feel quite high-roller orientated, so if you prefer to play with smaller amounts, you may find some of the promotions out of your reach.

The Grand Ivy Casino Penny Bingo rating: / 10

The Grand Ivy Casino Side Games Review

Being a casino site, The Grand Ivy Casino doesn't feature side games like those in bingo rooms. Instead, it provides a huge range of exciting slot and casino games for players to fully immerse themselves in, rather than as a side game. While it may not have side games, the emphasis on slots and casinos makes this site a prime destination for slot enthusiasts. Even though they're not side games, the slots on this site deliver a thrilling experience.

The Grand Ivy Casino boasts an impressive variety of slot games, making it an ideal choice for those who relish spinning the slot reels. If you're seeking a casino-focused experience, this site is definitely worth exploring. However, if you're in the market for a combination of bingo and slots, you might want to explore other sites offering that mix. From a player's perspective, we found The Grand Ivy Casino really enjoyable, though it's definitely designed with high-rollers and a VIP experience in mind.

The Grand Ivy Casino Slot Games Review

The Grand Ivy Casino boasts an extensive collection of over 2200 slot games, surpassing many competitors in terms of variety. The site categorises these games efficiently, with sections dedicated to new releases, popular titles, and Drops & Wins games. Additionally, you can explore games sorted by their providers, offering a convenient way to find your preferred slot developers. The inclusion of a search bar allows for you to easily find a title when you have a specific game in mind.

While the catalogue is impressive and well-organised, it's worth noting that there doesn't appear to be a specific section for unique or exclusive games on The Grand Ivy Casino site. This means that players looking for games they can't play anywhere else might not find this kind of exclusive slot on The Grand Ivy Casino. However, the vast array of slot options and the user-friendly layout contribute to a satisfying slot gaming experience on the site.

The Grand Ivy Casino Top Slot & Games

Agent Jane Blonde Returns

Secret agent Jane Blonde is back in this sequel slot. The graphics are sharp and dark with bright neon, and the respins feature is great fun. Land 2 scatter symbols to trigger it, and watch as the scatters transform into wilds.

Agent Jane Blonde Returns

Bonanza Megaways

Perhaps the most popular of all Megaways slots, Bonanza is themed around mining. Cascading reels mean that the wins can keep rolling in, and the bonus round gives a chance to win some serious multipliers.

Bonanza Megaways

Rich Wilde and the Book of Dead

Look out for traps and mummies in this Egyptian treasure hunter themed slot. There are free spins up for grabs with the wild scatter symbol, the golden book. When your free spins begin, a symbol will be chosen at random. During your free spins, if this symbol lands in a winning combo, it will expand to cover the whole reel and make that win even bigger.

Rich Wilde and the Book of Dead

Starburst

Take a trip to outer space with this dazzling slot. Wild symbols expand to cover the reel, triggering up to 3 re-spins, and wins are paid both ways- left to right, and right to left.

Starburst

The Grand Ivy Casino Additional Games rating: 8 / 10

The Grand Ivy Casino Mobile and App Review

The Grand Ivy Casino app provided a super convenient way for us to enjoy our favourite games on the go. Navigating the app was very simple, and finding games was as easy as on the desktop version. The app's straightforward organisation stood out; everything we needed was right at our fingertips, making it effortless to play the slots and casino games we love.

The layout of the app was easy to grasp, allowing us to switch seamlessly between games and sections. Gaming on the app felt hassle-free; we could dive into the slots wherever our mobiles were to hand (which is pretty much everywhere). The graphics and gameplay matched the quality of the desktop site, ensuring a consistent and enjoyable experience. The Grand Ivy Casino app made casino gaming user-friendly and convenient, ensuring our gaming sessions were effortlessly easy and enjoyable. Even the mobile version accessed through a browser, not an app, provided an incredibly fun experience.

The Grand Ivy Casino Mobile rating: 8 / 10

The Grand Ivy Casino Responsible Gambling

The Grand Ivy Casino wants players to have fun, but they take responsible gambling seriously. Tools are provided to help players spend time and money more responsibly, and there are plenty of different options depending on what players would find useful. Here are some of the safety measures available for players on The Grand Ivy Casino:

Game Time Reminder - set pop ups to let you know how long you've been playing and remind you to take regular breaks.

Account Closure - temporarily shut your account from 24h up to 6 weeks to give yourself a break from gambling. This is specific to this account only, and is to allow a shorter term cooling-off, rather than a permanent lock-out for a gambling problem.

Clock-Off - this is a feature we haven't seen anywhere else! You can set specific days and times that you would like to be locked out of your account, like Fridays from 10pm to 11pm, or every day after 9pm.

Payday Timeout - another tool we haven't seen on other sites! You can block access to your account on paydays, if that helps you manage your money better.

Account History - see what you spend and how you play to keep track of your finances and understand how you play.

Self-Exclusion - this is a strong measure that will lock you out of all accounts you have on the network for 6 months to 5 years, depending on how long you choose. 

The Grand Ivy Casino Responsible Gambling rating: 8 / 10

The Grand Ivy Casino Banking Review: Available Payment Methods

The Grand Ivy Casino offers a few different payment methods for their players to use through the site cashier. The cashier is straightforward and easy to use, making both depositing and withdrawing very simple, which we love; no one wants to score a win and then get tangled in complicated banking procedures!

Deposits can be made via Visa, Mastercard, Paysafecard, Skrill, Neteller, and Bank Transfer, and the minimum amount you can deposit on The Grand Ivy Casino is £10. Be aware, if you want the welcome offer applied to your first deposit on the site, the minimum deposit amount to qualify for it is £20, not £10. The minimum withdrawal amount is £20, and withdrawals take between 2 and 14 business days to complete. This is quite a slow withdrawal system, but it does depend on what payment method you use, and whether you are a brand-new player or not.

Available Payment Methods:

Money Bookers / Skrill Money Bookers / Skrill card icon
Visa Visa card icon
Master Card Master Card card icon
Neteller Neteller card icon
Paysafe Card Paysafe Card card icon
Bank Transfer Bank Transfer card icon

The Grand Ivy Casino Payment Methods rating: 7 / 10

The Grand Ivy Casino Banking Review: Depositing

To play on The Grand Ivy Casino, you'll need to make a deposit! That's easy to do thanks to the site's built-in cashier service. You can deposit from £10 minimum, though if you want to claim the welcome offer, your first deposit will need to be at least £20.

To deposit, choose from the available payment options; you can use Visa, Mastercard, Paysafecard, Skrill, Neteller, or Bank Transfer. Surprisingly, PayPal isn't an option! You can then make your deposit, and your money will be with you in moments.

This isn't a bad range of payment options; you've got some big providers, including cards, e-wallets, and bank transfer, but the exclusion of PayPal is surprising. 

The Grand Ivy Casino Depositing rating: 7 / 10

The Grand Ivy Casino Banking Review: Withdrawals

Once you're ready to take money out of your Grand Ivy Casino account, you'll need to make a withdrawal through the cashier. Withdrawals usually take somewhere between 24-48 hours to be reviewed, though if this is your first withdrawal, you should allow an additional 24-48 hours for extra checks to be completed. The amount of time it will then take to complete depends on your payment method. eWallets are the fastest, taking just 12 to 24 hours, followed by debit cards, at 2 to 3 business days. Unsurprisingly, bank transfer withdrawals take the longest, with their time given as 7 to 10 business days. This is a really long time to wait for a withdrawal, but at least there are a few faster options available for players wanting to withdraw on The Grand Ivy Casino. The fastest total time is potentially just under 2 days, which is quite competitive.

The minimum withdrawal amount on the site is £20, which is actually more than the minimum deposit amount (£10). This is a little disappointing to see, as well as being quite uncommon.

The Grand Ivy Casino Withdrawing rating: 7 / 10

The Grand Ivy Casino Customer Service Review

The customer support at The Grand Ivy Casino offers various contact options, including an email address (support@grandivy.com), a contact form for leaving messages, and live chat. We used the live chat feature multiple times, and each time, connected instantly with helpful agents who attentively listened to our questions and provided clear answers. This prompt and responsive service definitely added to the overall feel of a VIP experience.

The presence of an email address and a contact form provides alternative channels for reaching out, though our experience primarily revolved around the live chat. It's nice that players have options, although of course the big appeal of the live chat is getting a response within seconds, and being able to ask follow-up questions.

In summary, The Grand Ivy Casino's customer support, particularly through live chat, proves efficient and responsive. The instant connection with helpful agents who actively addressed our concerns made us feel valued and supported as players on the site.

The Grand Ivy Casino Customer service rating: 8 / 10

The Grand Ivy Casino Available Support

Email Address support@grandivy.com
Live Chat Yes

Conclusion

In conclusion, The Grand Ivy Casino provides a well-designed platform, clearly focused on casino and slot games. The branding exudes luxury, and the absence of bingo caters to those seeking a purely casino-based experience. The high-roller targeted promotions may not appeal to everyone, but for those interested in substantial offers, they could prove very enticing. The site's usability is excellent, with an easy-to-navigate layout, making it accessible for both experienced players and newcomers.

The extensive slot collection, featuring over 2200 games, stands out as a highlight, offering a huge range for players. The categorisation into new, popular, and Drops & Wins games, as well as sorting by providers, adds to the user-friendly experience. However, it's worth noting the absence of a dedicated section for unique or exclusive games.

The loyalty scheme provides some incentives for regular customers, though it is quite low-paying for what you spend. While The Grand Ivy Casino is very clearly targeted at those who enjoy a luxury, high-end experience, its clear focus on casino gaming, user-friendly interface, and extensive slot offerings make it a good choice for any player who loves their slot games.

The Grand Ivy Casino Overall rating for The Grand Ivy Casino: 6.3 / 10